Pradeep Kumar Email & Phone Number

Resourceful Account Executive/Credit Controller with a progressive career in Shipping Industry. Proven track record of increasing business opportunities through sharp communication skills and dedication to customer service. An engaging individual with more than 20 years working as Account Executive for Interocean company. Determined and effective in nurturing client relationships, generating revenue with new accounts.

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  Credit Controller

  Interocean Group

  Jun 2004 - Present - New Delhi Area, India

  Working as an Accounts Executive in Interocean Group of Companies since September 1997Built and strengthened relationships with new and existing accounts to drive revenuegrowth.Identified client business needs by gaining an understanding of goals, objectives andprocesses.Communicated between internal and external stakeholders, clients and vendors.Contacted customers as issues arose to provide prompt resolutions.Identified customer needs and achieves service levels that met and exceededexpectations.Strengthened customer relationships with a proactive and collaborative approach tomanaging needs.Created and executed account strategies to present services to key decision-makers.Compiling and reconciling Agency vessels (Approx 2000 vessels per year)Compiling and reconciling Owner's Accounts (Approx 1500 Vessels owner)Confirming balances as and when required by our operation departmentMaking statement of Accounts of various ownersCompiling and reconciling cash and bank balancesMaintaining accounts of group of companies on tally 9 Multi userPreparation of salary on Payman packageGenerating MIS reports as when required by management

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  Tilka Manjhi Bhagalpur University

  English Language And Literature, General