Pradeep Kumar Email & Phone Number

Colombo, Western Province, Sri Lanka

Develops, coordinates and delivers outreach programs and marketing strategies and consult students based on their needs and attempt to advertise the university

Dubai, United Arab Emirates

• Responsible for counseling the clients, and their inquiries.
• Selling Immigration products & services, over the phone, through email & in person.
• Counsel the clients with upgraded immigration information.
• Give clear and accurate information based on the current immigration policies.

Nugegoda, Western Province, Sri Lanka

• Developed and implemented strategic initiatives to streamline the student admissions process.
• Conducted outreach efforts to attract potential students through various channels.
• Maintained a CRM database with 2500+ student records.
• Offered personalized counseling to over 500 prospective students.

Bambalapitiya

• Achieved and maintained a top-rated seller status with a consistent 5-star rating.
• Manage a portfolio of clients and develop new business relationships.
• Tracked inventory and reviewed retail trends.
• Collaborated with 10+ supply vendors and distributors to ensure timely delivery of goods.
• Conducted market analysis and competitor research every quarter.
• Exceeded assigned sales targets by 30% on average quarterly.

Bambalapitiya

• Managed routine packing and dispatch of 20+ orders daily.
• Achieved and maintained a top-rated seller status with a consistent 5-star rating.
• Manage a portfolio of clients and develop new business relationships.
• Tracked inventory and reviewed retail trends.
• Collaborated with 5+ supply vendors and distributors to ensure timely delivery of goods.
• Conducted market analysis and competitor research every quarter.

Colombo, Western Province, Sri Lanka

• Managed an average of 100+ calls daily promptly.
• Identified and addressed customer needs, clarified information, and provided solutions for 50+ casesper day.
• Escalated complex or urgent cases to the supervisor as needed, resolving 10+ escalated cases per week.

Colombo, Western Province, Sri Lanka

• Greetings to customers.
• Provided guidance and information to an average of 50 customers daily.
• Handled customer complaints and queries.
• Prepared and packaged orders for delivery or pickup.
• Followed health and safety standards and procedures.

Kandy, Central Province, Sri Lanka

• Providing excellent shopping environment to customers and generating maximum business results.
• Informed customers about 10+ sales, promotions, and policies per shift.
• Took inventory and monitored the sales floor, ensuring accuracy and organization.
• Achieved and exceeded assigned sales target.