More than 23 years of experience in Information Technology and Services industry.1) Focused experience in the IT sector, delivering for the Banking and Retail Verticals. I played various roles in the development of the BPM EAI practice especially in the TIBCO IBPM and Appian BPM portfolios.2) Manage global delivery operations for Applications Solutions, BPM EAI implementations including all aspects of operations reporting, resource fulfillment and allocation, quality processes, knowledge management and internal system support.3) Work experience in client locations like USA, UK, Australia, Germany delivering web applications and BPM EAI solutions and services to end clients in Healthcare, Insurance, Travel, Financial Services and Retail verticals.4) Worked for Perot Systems for close to 7.5 years in various roles from Software Engineer to Project Lead.5) Managed Large BPM EAI Implementation Programs.Specialties:Outsourcing, Offshoring, Global delivery, Customer relationships management, pre-sales, BPM-EAI consulting and people management (large teams). I held complete accountability of multiple large accounts performance and growth.