Pradeep Sharma work email
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Pradeep Sharma personal email
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25+ years of Rich Experience in setting up and managing New Offices/ GCC- Ops/COEs from the ground up, Delivery of IT-enabled BPO/ KPO Services to Top Global Investment Banks & Financial Services Firms. I bring to the table documented success in leading large Process Transitions. Travelled Internationally, transitioned 200+ FTEs from the client site through sizing, lifting, and shifting operations, hiring, and onboarding in Sprint & Lean Methodologies, to process stabilization Stellar in high-profile GCC Leadership Roles: I have successfully Redesigned and Unified Processes across the USA, UK, and India to improve process ownership, spans, risk control, operational efficiency & time-to-market. Optimized workflow, achieved multi-million-dollar cost, time & FTE savings through Continuous Improvement, Process Re-Engineering, Lean & Six Sigma InitiativesChange Agent with a passion for Digital Transformation, transition from legacy to Next Gen APIs, Digital, AI/ML/ RPA Platforms, aimed at Enhancing Clearing & Settlement Cycles, Reducing Redundancies & Operational Risks, and building Tech-Enabled Organizations. At ease in networking with global stakeholders, taking complete Project Ownership, and delivering exemplary resultsKey Milestones: During my long-term career at Broadridge Financial Solutions, last associated as Sr. VP- Head Operations for Domestic & Global Proxy Operations, Equities, Options, Bonds, Ex-Clearing Settlements, Buy-Ins, Prime Broker, Stock Loan & Govt. Settlements, providing data-driven insights on product development and future growth strategies Served as a Shadow Cabinet Member, mirroring the India Leadership Team to recommend policy changes, succession planning, and mentoring programs for 5,000 Associates Successfully onboarded 100+ clients, and maintained positive CSAT scores of 99.97%, increased NPS, customer satisfaction, and YOY revenue growth, through excellent service delivery Strong expertise in US Back Office Operations & Clearing Services - Data Set-up, Trade Processing, Reconciliation, Securities and Regulatory CompliancesRecognized by Seniors and Colleagues as a Visionary Leader, Problem-Solver & Go-Getter; I have led and mentored high-performance, geographically dispersed teams of 200+ FTEs with an equal desire to win. An Avid Marathon Runner, in my free time I like to engage in Horticulture and Pencil Sketching. I am determined to add value to an organization by working as a Strategic Business Partner & Change Agent laying the foundations for continued growth & success
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Senior Vice PresidentBroadridge Oct 2007 - Jun 2024Hyderabad Area, India► As a Head of Proxy Operations (Global & Domestic), I managed Proxy Meeting Set-up for Global Custodians for 154 Markets through Print and Electronic Platforms, meeting attend requests, POA, Shareholder/ Investor Communications, and other services► Additionally, managed Capital Markets Operations, and grew the team to 500+ FTEs, handling 1,500 daily activities. Maintained an Associate Retention of over 95% and a GPTW Leader Score of 99%► Converted temporary staff to permanent roles, reduced the cost of hiring & training, and stabilized the process► Facilitated WFH, Hardware, Internet, and Access to Broadridge Network, for 500 Associates, operations continuity for Proxy, Trade Reporting and Recon functions, during Covid-19 ► Formulated Annual Operating Plans/ Budgets for lean operations, and workflow improvements resulting in 50+ FTE savings YOY► Set up Offices in Hyderabad, Bangalore, and Delhi. Achieved a 30% increase in seating capacity through dual seating and improved productivity by 10% annually► Achieved systemic 99.99% Breaks Cash & Position Reconciliation Reporting, 99.97% Accuracy in Proxy Meeting Setup & Vote Tabulation; Reduced breaks in Purchase and Sales Recon from 70% to 99.99% by improving workflow► As an Associate Culture Captain oversaw the associate lifecycle journey and event execution► Maintained 99% Quality and SLAs, developed workflows for 90% Straight-Through Processing in Trade Reconciliations, and executed BCP by relocating critical activities to Delhi and Bangalore ► Ensured ISO 9001/ 27001 Compliance, SRD II Compliance, T2 industry drive system updates, and GDPR compliance for EU operations, secured Satisfactory Audit Ratings YOY► Instituted Governance Model, SOPs, reporting structures, KPIs, and communication protocols for GCC operations► Ensured smooth onboarding/ retention of customers. Improved NPS, and customer experience by addressing VOC, thereby enabling market advocacy and revenue growth -
Sr ConsultantAdp Aug 2004 - Oct 2007
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Sr ConsultantRidgeclearing And Outsourcing Apr 2007 - Sep 2007
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Sr Consultant Systems SupportBanc Of America Securities Aug 2001 - Oct 2004
Pradeep Sharma Skills
Pradeep Sharma Education Details
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Executive Program In Business Management -
Accountancy
Frequently Asked Questions about Pradeep Sharma
What is Pradeep Sharma's role at the current company?
Pradeep Sharma's current role is Capital Markets, Investment Banking & Wealth Management | Corporate Shareholder Communications | Global Service Delivery Excellence | GCC Ops setup expert | Tech-Transformation | Marathoner.
What is Pradeep Sharma's email address?
Pradeep Sharma's email address is pr****@****hoo.com
What schools did Pradeep Sharma attend?
Pradeep Sharma attended Indian Institute Of Management, Calcutta, Bangalore University.
What skills is Pradeep Sharma known for?
Pradeep Sharma has skills like Financial Services, Back Office, Securities, Service Delivery, Investment Banking, Trading, Middle Office, Business Analysis, Prime Brokerage, Corporate Actions, Equities, Derivatives.
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Pradeep Sharma
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Pradeep Sharma
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Pradeep Sharma
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