Domain change helped me understand the manufacturing processes in the Solar industry and helped me broaden my horizons in the manufacturing environment.Focused on some of the critical issues that required bulk transactions. The main focus was to improve the efficiency and reliability of the operations. The solutions definitely helped me learn more about high volume manufacturing and issues that the manufacturing engineers face on a day to day basis.

Experience in end-to-end implementation and support of MES in multiple factories. Extensive user interaction, result oriented approach to issue resolution and ownership of every component of the MES to ensure that application is available all the time.The best experience and the opportunity to exercise and hone my technical as well as people skills! Proven, result-oriented lead in the team. Developed a vast personal network of business managers and users to infuse trust in them. Every problem fixed quickly with a short term solution and a permanent solution pursued until a fix was delivered. Developed and shared procedures to ensure that a repeat occurrence of a problem does not need reinvention of the wheel. Managed all aspects of the MES application, operations, support, interface with external systems like ERP and stake holder communication. Have many success stories to be proud of that helped the manufacturing achieve their goals.

- Work with cross functional organizations within the company- Provide short term and long term, tactical and strategic software solutions to Fab Operations, Engineering and Finance- Integrate the internal applications that are critical to the company's revenue- Develop applications to maximize the margins and to provide accurate and timely reports- Interface with the internal and external customers to provide 24x7 application support- Interface with the software vendors to manage the outstanding issues, enhancements and upgrades to achieve the company roadmap

Support/Deployment Engineer in Service Products Group, 2010 to 2011• Integrated 30+ tools with the performance analysis and diagnostic tool• Developed new procedures and BKMs for the customers to reduce the problem diagnosis time• Supported Semi, Solar, LED and Display tool groups within Applied Materials and customers like Freescale, to run the manufacturing tools with minimum downtime• Managed user expectations and provided solutions for their requirements• Developed adapter to load XML data collected from external data acquisition devices into the diagnostic software’s databaseSoftware: Windows 2008, Windows 7, VS 2010 C#, Oracle 11g, XML

Sr. System Engineer, Automation Product Group, 2010• Managed stress test environment, run stress tests against the Smart Factory product and periodically published results• Developed C# based automated stress test client for the fab management web server to closely reproduce actual production load and transaction pattern• Planed, monitored and reported the project progress using the Project Plan in MS Project• Characterized performance of the Smart Factory web server for product issues, determining performance degradations between releases/patches and projecting hardware sizing based on the product line(s), reducing the hardware capacity calculation time and improving the accuracy of the hardware projections• Server resource utilization analysis during the stress tests to isolate resource consumption problemsSoftware: Windows 2003/XP, MS Project, VS 2008 C#, WinDbg, DebugDiag, PerfMon, Oracle 10g

Sr. Support Engineer for fab management product/Tech Account Manager, 2008-2010• Was a technical account manager for an extremely high volume customer with 15+ production sites, achieved 91% on the quarterly score card• Provided onsite technical support for the production management software deployed at high volume Semi/Solar/Display fabs, analysis of performance issues, process crashes/hangs• Tracked the high priority issues with customers, managed customer expectations and deliverables• Provided onsite training to the customers and provided onsite support and deployment• Managed, tracked and communicated the SLA compliance information to the management and to the customers• Provided innovative solutions to reduce the Total Cost of OwnershipSoftware: Windows 2003/XP, VS 2008 C++, WinDbg, DebugDiag, PerfMon, Oracle 10g, tkprof

Sr. Development Engineer, Automation Product Group, 2006-2007• Developed C#/web based event tracking and logging module for Tool NeXus• Enhanced the client and server to implement new features for multiple rules specification• Allowed production managers to monitor the tool performance and predict the preventive maintenance accurately avoiding abrupt, costly downtimes• Developed XML data converter/loader tools for loading the customer tool data into the development servers for analysis and fingerprinting• Used MS Project to plan, monitor the project progress and highlight showstoppersSoftware: Windows XP, MS Project, VS 2005 C#, Oracle 10g, XML, PERL

Sr. Development Engineer, fab management software (FAB300), 1999-2005• Designed and developed complex key foundation modules of the fab management softwareo History module, the most used and very performance intensive module that handled the largest amount of data in FAB300o Non-invasive inter-process communication (publish-subscribe) mechanismo Event management/Timer manager/Wait agent Serviceso Developed and improved the stringent processes for tracking the project status, handling the deviations and validating the deliverables against the requirements• Participated in the development of checklist, logging, WIP and Equipment server modules and export/import of the key objects to/from XML data files• Implemented extreme performance enhancements of the APIs to achieve sub-second performance to meet very critical customer requirements. Modified the code to be extremely efficient by re-architecting the logic between the application and the database procedures• Designed and developed the gateway for the communication between FAB300 and the legacy fab management software. Provided faster alternative for the legacy customers to migrate to FAB300• Active participation in project requirement analysis, scoping, planning the tasks to deliver the project to the spec, in time and within budget• Extensively used MS Project to plan/monitor project progress, home grown tools to report the status based on the MS Project planSoftware: Windows XP, MS Project, VS 2005 C++, WinDbg, DebugDiag, PerfMon, Oracle 9i/10g PL/SQL, tkprof, MSMQ, XML

Software Development Engineer, Fab Management software, 1995-1998• Designed and developed shell scripts to implement complex logic• Developed C libraries to support very low level functionality such as spawning long running jobs• Supported customers in case of issuesSoftware: HP-UX, C, Informix, Oracle