Pradeep Sekar Email & Phone Number

Mumbai Area, India

Part of the Resource and Location Strategy team, responsible for ensuring that Citi's resources are managed in an optimal manner.

Responsible for the Payments, Receivables, Commercial Cards and Pre-Paid Cards Products for GTS India, and the P&L.

Head the Information Security Function for 3 Countries and hold full responsibility for all aspects of Information Security, including coverage of Business Teams, Operations Processes, Technology and Partners/Vendors.Lead strong team spread geographically across the sub-continent. Work with Global and Regional Information Security teams to help define and implement various Information Security Programs.Played a pivotal role in evaluating and pioneering several leading edge solutions for business and customers including in mobile payments, mobile banking, Biometric ATMs, and NFC Tap and Pay Solutions. Strong recognition in the Industry - sought as a speaker in several conferences, and educational institutions.

Responsible for branch systems across 54 countries in the EMEA region covering CRM, Imaging & Workflow, and a multilingual IVR. Worked effectively in a diverse multicultural environment. Delivered several multicountry projects on time to realise the full business value and potential of each initiative. Built innovative solutions that took advantage of advances in technology and helped businesses launch new products, optimise cost, while improving turnaround and reducing error rates. Some of the projects include * Implementing Imaging Workflow Solutions that helped 2500 users process 100K documents a day and stored over 5 terrabytes of data* Straight Through Workflow automation of Paper Forms using Dynamic 2D Barcodes (which I helped success transfer to APAC as well).

Responsible for annual revenue of USD 3.2MM from Japan. The run rate stood at USD 7.2MM when I moved out a few months later. The challenge was to align the delivery teams to the business and more importantly, the cultural requirement of the client. After spending a month studying the environment, partnering with the on-site and offshore delivery teams, creating this alignment and proactively following up brought about a large and rapid change in the success rate of proposals. I had end-to-end responsibility for identifying/building opportunities, estimating commercials, submitting proposals, and ensuring satisfactory execution. Also streamlined the average billing cycle from 30 to 5 days, and the collection cycle from 60 to less than 25 days.

Responsible for New Initiatives in a financial services startup focussed on investment and educational products in Equity, MF and Fixed Income Instruments. Managed a budget of USD 2MM, and a team of 59 members across 11 vendors. Some of the critical initiatives that were implemented at true internet speed include:* Established a centralised contact center for phone/email based transactions and customer service * Selected and implemented Siebel CRM * Voice Portal for automated phone based transactions* MF and Bond trading and Settlement System and interfaces to all leading Mutual Funds

Responsible for identifying customer needs in Global Transaction Processing and Operations Domain, Conceptualizing Solutions, Obtaining Budget Approvals, and Implementing the Solution. * Conceptualised and implemented Citibank's and India's first browser based corporate e-Banking solution - SpeedCollect 2000. Resulted in the bank's rating improving significantly within 1 year. Queries received reduced by as much as 78% in some categories. * Integrated SpeedCollect 2000 with CitiDirect the Global Internet Platform for Corporate customers. Rolled out the product to several countries in CEEMEA. Today, the system is called as Delphi, and defends revenue of over USD 40MM across the EMEA region. * Rolled out the first Electronic Transaction Initiation Product in India (MTMS), and the first multi currency funds transfer product in the CEEMEA region (NCB). Also integrated them with the accounting/ERP systems of several companies.

Managed revenues of USD 3.6MM across 60 customers, including all the top 10 customers. * 100% strike rate for repeat deals. * Developed new product features and structured customized solutions as part of the product management team.* Structured and implemented the 3 largest deals in Capital market Services for the company in the years '97 and '98. * Recipient of Operations Excellence Award twice

Mba, Finance, Marketing

Activities and Societies: • Key member of Sigma, the Society responsible for Computing Facilities • Designed and built the first official.

M Tech / B Tech, Bio-Chemical Engineering And Bio-Technology

• Placed First in the National Software Design Competition in the annual academic meet at IIT, Delhi, ‘94 • Won the Director’s Innovation.

Education record

Education record