Pradheep Kumar Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru Area, India

Bengaluru Area, India

Working for India's only large format shared office space provider.• Maintaining a strong commitment to the purpose and values of the CowrksCommunity: creating positive change within the neighborhood and providing a positiveatmosphere for members.• Managing the Community by driving growth in membership, facilitating relationships between members of the community, managing day-today operations of the business andproviding administrative support to the members.•… Show more Working for India's only large format shared office space provider.• Maintaining a strong commitment to the purpose and values of the CowrksCommunity: creating positive change within the neighborhood and providing a positiveatmosphere for members.• Managing the Community by driving growth in membership, facilitating relationships between members of the community, managing day-today operations of the business andproviding administrative support to the members.• Welcoming potential prospects when they drop in; providing tours and selling inventories, Virtual Office packages, Event spaces & other value added services.• Ensuring that each community member lead is managed with utmost care and in line with the CoWrks sales process.Maintaining above 90% occupancy and achieving target sales goals.• Ensuring the member engagement through action-packed events.Working with local businesses in the vicinity to plan engagement events.• Continuously measuring the member satisfaction/grievance by comprehensive member analysis to improve member satisfaction levels.Implementing new initiatives, policies and processes to improve operational efficiency and create stronger and more engaged community.• Working with the facilities teams to ensure operational efficiency and cleanliness of spaces, buildings, IT infrastructure, back-of-house areas, etc.• Building policies and educating Community executives, house-keeping and support staff on said policies pertaining to Guest Registration, Security and Building Procedures.Mentoring and supervising Floor Managers, Community Executives and Front Desk Associates.• Providing daily, weekly and monthly reports to the Community Development council in a timely and complete manner. Show less

Dubai, United Arab Emirates

Working for the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide.• Assessing varied VISA applications received (via Mail & VAC) from all GCC nations.• Accepting documents, verifying and arranging as per the standard checklists. Billing, Invoicing and generating ICRs for the type of VISA applied by the applicant. • Providing information, guidance and explaining the process of VISA application to the… Show more Working for the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide.• Assessing varied VISA applications received (via Mail & VAC) from all GCC nations.• Accepting documents, verifying and arranging as per the standard checklists. Billing, Invoicing and generating ICRs for the type of VISA applied by the applicant. • Providing information, guidance and explaining the process of VISA application to the clients.• Ensuring compliance with highly defined service levels set out by the Embassy including preparing detailed “Critical & Non Critical Service Level Reports”.• Key role includes Application Submission, Resubmission, Transmission service, Decision collection and Biometrics.• Reviewing and evaluating the movement of Internal back-office operations and its progress on task accomplishment.• Co-ordinate the inbound and outbound logistics of passports and relevant documents; to ensure accurate documentation and timely deliveries are made to and from the embassy.• Ensured all sensitive cases especially complaints are followed up, investigated and feedback given within the stipulated customer response threshold to the applicant.• Initiated cost saving strategies and Ideas for the business.• Providing information to peers on new memos and updating them the same on timely basis by publishing the minutes of meet.• Dispersing float cash and ensuring the draft payments are submitted to the department of Accounts and Finance.• Establishing and handling a system of 'HUB & SPOKE'​ and ensuring an accurate maintenance of records.• Scanning the application's barcode and uploading it on the online global case management system.• Conducting a regular error analysis and sharing the same on timely basis.• Conducting Biometrics for the applicants by accessing the biometric equipments, which includes Passport scanning, Finger prints and face detecting photography. Show less

Education record

Education record

Btec,Hnc, Aviation, Hospitality And Travel Mgmt.

High School