Pradip Kumar Chatterjee Email & Phone Number

Kolkata, West Bengal, India

 Recruits, interviews, hire, and trains new staff in the department. Oversees the daily work flow of the department. Provides constructive and timely performance evaluations. Act as a bridge between management and employees Establish effective conflict resolution mechanisms and address employee concerns promptly Organise team building activities and engagement events toboost morale Oversee employee benefits programs, ensuring competitiveness and compliance Managing retention and minimize the attrition of the employee Drive performance improvement plan where necessary Manage HR-Related documentation and ensure accuracy and confidentiality Handles discipline and termination of employees in accordance with company policy. Managed databank for candidate applications Successfully conducted induction and on boarding processof employees Maintained personnel files Maintained & processed attendance & leave for payroll Ensured timely submission of EPF, ESIC

Kolkata, West Bengal, India

• Efficiently managed end-to-end office administration• Managed a large team for smooth daily Admin operations• Liaising with the Govt. bodies, Legal authorities, External relations and Internal relations• Work as a helping hand of CMD of the company• Conduct Higher Management meeting as a convenor • Presented data to management through various MIS reports and Power point presentations on weekly/monthly basis• Vendor Management and procurement – Managed end-to-end vendor life-cycle, from onboarding till final invoice payment, performance evaluation, AMC, contract management• Cost optimization of paper, electricity, other resources - plan & periodic review• Audit and documentation – Successfully managed internal & ISO audits, as per organization requirement.• Liaison with building and civil Authorities.• Travel & Guest Management – Managing bookings for hotel, air ticket, car; communication with guest• Efficiently managed services of office stationeries, pest control, DG/gen-set, for multiple and remote locations• Managed CUG Mobile connection, fuel consumption, local conveyance and car parking for employees• Prepared of CAPEX from Admin Part for various high value procurements• Ensured complete adherence to Safety & Compliances• Asset management and Scrap Management• Managed House Keeping and Security services through vendors• Arranged and maintained office seating and furniture for optimum utilization• Organized significant office events, customer meets – venue, food, cost, activities & entertainment• Meticulously maintained office petty cash• Successfully delivered new warehouse and office set-up – Procurement of materials, new vendor development by evaluating their quality, rate and reference checks

Kolkata, West Bengal, India

Kolkata, West Bengal, India

South 24 Parganas, North 24 Parganas And Kolkata With Rhi

• Managed sales & marketing activities and worked as a marketing head for South and North 24 Parganas, heading a team of total 36 health managers • Managed entire onboarding and joining formalities of the HMs for South and North 24 Parganas• After recruitment of HMs, groomed them to ready to go for the Sales market• Planned and managed the entire events HMs induction for the region of South and North 24 Parganas, Howrah-Hooghly, Burdwan, Bijaywada and Ghuntur• Monitored the entire event done by event management company as per company norms and budget• Establish full-scale sales operation, duties include developing database system• Prepared daily, weekly, monthly MIS of sales visit and closing of the HMs• Visited along with the HMs to the clients to successfully lose the sales call and to teach them how to close a deal• Visited and approached the Pharmacy, Housing Complex, Clubs, Petrol Pump, Cinema Hall, Restaurant, Park, Bus Stand for the business promoting events• Coordinate with Events team for various events held up at the mall• BTL activities done mostly for the marketing - Flex installation, display of posters, distribution of hand-outs(pamphlets), put-up stall in book fair with high visibility and footfall• Conducted seminars, school programs, annual functions

Kolkata, Durgapur, Siliguri Area, India

• Managing all types of Administrative work for the Group of Schools.• Managing few parts of HR functions (Managing Staff’s individual files, Payroll, PF, ESIC, Leave Register).• Taking major part for the agreement between the Land lord of the hostel building and School authorities.• Preparing various MIS report on daily/weekly/monthly basis• Vendor Management - Procurements-vendor negotiations, Supplier selection, Vendor Evaluation.• Evaluating the services rendered by all the vendors including outsourced manpower companies who are providing us manpower for various fields.• Following up with Accounts department for clear up the vendor payments, and circulation of cheques, DD to the vendors.• Cost optimisation– Planning & review.• Preparing monthly accruals statement• Looking after office facilities and AMC of equipments• Handling Audit and documentation - Internal • Contract Renewals – Looking after all the renewals • Liaison with building and civil Authorities. • Travel Management – Booking hotel, air ticket, cab booking, communication with the guest and looking after for him.• Managing stocks of the office stationeries, sundry and indenting for fresh stocks • Handling of CAPEX from Admin Part • Safety & Compliances • Admin Team management. • Scrap Management• Managing House Keeping service.• Managing Security service.• Managing Hostel (5 nos.) for the Group of Schools.• Controlling seating arrangements and office furniture• Managing Event Management when required• Overall controlling the procurement of stationeries. • Managing pest control of the office.• Managing office Petty cash.• Controlling office pantry.• Managing day to day issues.

Kolkata, Eastern India

• Managing all types of Administrative work for the Eastern Region.• Preparing various MIS report on daily/weekly/monthly basis• Vendor Management - Procurements-vendor negotiations, Supplier selection, Vendor Evaluation for all the offices and follow ups (including warehouse and satellite offices) for Eastern Region • Following up with Accounts department for clear up the vendor payments, and circulation of cheques, DD to the vendors• Cost optimisation– Planning & review.• Safety & Compliances • Preparing monthly accruals statement• Looking after safety compliances, office facilities and AMC of equipments• Handling Audit and documentation - Internal & ISO• Imparting MR in EMS role East Region.• Contract Renewals – Looking after all the renewals • Liaison with building and civil Authorities. • Managing stocks of the office stationeries, sundry and indenting for fresh stocks and maintaining tracker for AG office, Warehouse and the three Satellite offices• Managing CUG Mobile connection of the employees• Managing Fuel consumption and car parking as per policy• Handling of CAPEX from Admin Part ( Logistic Warehouse and Office procurement). • Admin Team management. • Scrap Management• Managing House Keeping.• Managing Security.• Controlling seating arrangements and office furniture• Managing Event Management when required• Travel Management – Booking hotel, air ticket, cab booking, communication with the guest and looking after for him.• Overall controlling the procurement of stationeries. • Managing pest control of the office.• Managing office Petty cash.• Controlling office pantry.• Managing day to day issues.

Kolkata, West Bengal, India

Administrative Management Preparing various MIS report on daily basis. Heading in Mani Square Mall Administration. Managing a team of three people. Controlling total Car parking system consists of thirteen working people. Making Inter departmental coordination, fixing appointments between clients and higher authorities of the company. Managing the total collection of the mall which is collecting by Admin department. Maintaining stocks of the office stationery, also maintaining comparison report between indenting and issuance of the stock. Controlling total office Courier service. Maintaining office petty cash.Customer Support (including Corporate Clients) and Operational Management Managing customer service operations for rendering and achieving quality services. Responsible for resolving customer complaints (including Corporate Clients) on performance bottlenecks.  Responsible for overall handling all Business Associates queries/complains over E-mails and phone calls and informing related departments for those complains. Responsible All correspondence with the Business Associates (Corporate clients like McDonalds, Nike, Adidas, Reebok, Spencer’s, Speciality Group of Restaurants etc.) regarding dues and others issues. Maintaining database with all details of the Business Associates.  Managing all the operational matters which need to be sorted out on a daily basis. Instructed correspondence department like Security, House Keeping etc. to sort out those operational matters. Managing and handling daily issues raised by Business Associates.

Kolkata, West Bengal, India

• Managed Accounting functions starting from preparation of vouchers, Journal Books, Cash Book, Ledger• Prepared and maintained of statutory books of Accounts and Bank• Headed credit control and collection team successfully• Reconciled statements and analysis of financial statements in compliance with terms and accuracy norms• Managed payment collection from Business Associates and prepared relevant MIS report• Calculation of honorarium of the part time teachers on the basis of their classes in every month• Prepared monthly accruals statement