Heading SAW, an out-of-the-box creative Marketing Communications & Digital Advertising Agency. SAW create ideas which not only challenges the status quo and "Resist the Usual", but also provide clients with greater satisfaction and a larger market share.

Headed “Pratidin Outdoor Solutions” a 360-degree Advertising Agency. A subsidiary unit of “Asomiya Pratidin” the highest-selling Print & Media house of Assam, North East India.

On a commission project basis, organised and spearheaded the largest and most successful B2B & B2C Seminar platform of North East India, “The Inner Idea” targeting North East Markets & Entrepreneurship. Also headed Sales & Marketing for the organisation.

Managed and set up the entire Customer service function with over 300 plus FTEs for e-commerce company Bookadda.com India’s largest online bookstore. Also managed channel partners vendors liaisoning, Marketing campaigns, Branding and Promotions. Managed sub-functions of Procurement and Supply Chain Management as well as being part of a start-up organization.

Managing and leading Employee Life Cycle Management Team & HR Operations Project for Accenture Internal onshore centres of UK & Ireland. Leading the Project to process Payroll Operations, Compensation & Benefits and Recruitment etc. Also look into sub-functions of EXIT, LOA (Leave of Absence), Maternity/ Paternity, Sick & Military Leave etc.

Managed 2 Projects of 15 FTEs each and a Lead for each project, who work on prior authorization requests received from health care providers in the USA via Fax/Phone. These faxes/provider calls are received across all US Time Zones by the program and processed for various screening steps and missing information.

Managed Operations and Administrative functions for a team of 50 FTEs working on customer service telephony for Avon Project under the BFSI (Business Financial Services & Insurance vertical)

Lead outbound telephony sales for UK clients Toucan, Imagine Finance etc with a team size of 15-20 FTEs.

Provided customer support for a Large Market Segment(LMS). Corporate Card holders.