Accomplished hands-on Technical Service Delivery and Operations leader with 20+ years of global experience in managing Cyber Security and guiding technical teams to implement, manage and optimize performance of mission-critical large Global Enterprise systems in NAM, EMEA, and APJ.*Proven track record and demonstrated experience managing and leading 24/7 global security operations that contains diversified Technical & Project teams for dedicated and shared service delivery.*Effective leader to bridge the gap between functional groups and technology with proficient knowledge to apply business acumen.*Presently Managing the MSS and Cyber security Center and TA &P by leveraging SOC team and Security Controls by using MDR methodology. *Rich experience to handle large team of 200+ Resources across different delivery location and Regions.*Hands on experience in implementation ,deployment , migration, life cycle upgrade, configuration management and monitoring Network security devices like Firewall Proxy, LB, DNS LB, IDS, IPS, ISE, ACS, VPN, RSA Two Factor, WAF, SIEM , EPP, ETDR Routers, Switches.*Hand on Experience in review Solution Architecture and deliver HLD and LLD to Business house inline to solution. Involve Actively for validation of BOM and Product selection with Vender along with Enterprise Architect.*Establish the charter, objectives and performance metrics for project/initiative/service teams working globally with clear goals on assigned projects/initiatives.*Expertise knowledge in ITIL process, procedures and standards with the aptitude to plan and execute valuable methods to drive team performance and key business results.*Achiever and Motivate team and drive towards key performance indicator (KPI) and identify areas to service improvement program (SIP) to achieve customer delight.*Effective communicator with business skills to build and maintain long-term collaborative working relationships across the organization.*Demonstrated experience in handling escalations from the customer management, technical and CXO-level executive.