Pradnya Sharma Email & Phone Number

Australia

Sydney, New South Wales, Australia

- Training on customizing solutions, Client Relationship Management, Problem Solving.- Training on technical and BSM skills required to be a efficient Salesforce Developer- Designed a travel app with HTML & CSS as part of a assignment- Created a successful Travel Management Salesforce app as part of the project assignment- Project included creating custom objects, permission sets, validation rules, approval process, flows, etc

Sydney, New South Wales, Australia

- Service coordination between On-field engineers, customers and Service Partners ensuring that the job is completed on time, hence meeting the SLA.- Assisted on different size of IT projects- Organizing training for engineers

Sydney, New South Wales, Australia

- Promoting Sales to direct customers by initiating calls, acting on leads and / or prospects in order to identify travel needs.- Build and maintain effective relationship with new and existing customer- Unfortunately, role got redundant due to Covid-19

Sydney, New South Wales, Australia

- Interact with the customer and understand their travel needs- Booking domestic and international flights, hotels, car hire and tours- Liaising with agents, accommodation owners airlines and other wholesales- Assisting in admin and accounts responsibilities such as sending daily reports, reconciliation of different statements, resolving complaints and issues relating to International Driving Permit or travel bookings.