Prafful Arora Email & Phone Number

Toronto, Ontario, Canada

• Managing data reporting and analysis to provide useful insights to internal teams and project managers.
• Working with product team to help integrate new technologies and optimize product performance.
• Managing backend database systems while performing quality assurance of the data.
• Managing application integrations with various platforms through APIs.
• Conducting regular fleet management tasks and reporting relevant KPIs to the internal stakeholders while troubleshooting relevant data pipelines.
• Working with software developers on building creative software solutions and planning integrations.

Toronto, Ontario, Canada

• Worked with operations and product team to provide optimized solutions for product and apps.
• Managed & conveyed data & insights through reports and visualisations.
• Coordinated discovery calls with prospective clients to understand their business requirements.
• Worked with leadership teams to help analyse data and take strategic decisions.
• Partnered with software developers to find solutions to bottlenecks in processes.
• Identified data anomalies by examining DB tables and views.

Toronto, Ontario, Canada

• Worked on providing technical support related to the products and software.
• Tested/Redesigned creative software solutions and apps.
• Assisted with troubleshooting & providing tech. support regarding APIs.
• Scheduled and coordinated interactions and meetings with relevant stakeholders/clients.
• Acted as the first point of technical contact to clarify ambiguities and resolve escalations.
• Researched & documented technical requirements while improving current document libraries.

Master Of Engineering - Meng, Electrical And Computer

Relevant Courses: 'Computer Organization', 'Methods and Tools for Software Engineering', 'Register-transfer-level Digital Systems'.

Graduate Certificate In Business And Entrepreneurship

Relevant Courses: 'Management and Leadership', 'Operations and Supply Chain Management', 'Entrepreneurship and Innovation'

Bachelor Of Technology (B.Tech), Electronics, 83.79

Activities and Societies: 1. Organised National Student Academic Congress. 2. Organized Startup Conclave 2017 3. Organized Electrozeal.