Action Plan Development: Utilize updated tools to develop and implement action plans for clients, and interdepartmental collaboration to ensure effective career counseling and support by holding workshops for almost 30 students. Continuous Learning: Updated the career resources based on different needs of the students focusing on EDI to stay up-to-date with new trends, tools, and techniques in career coaching, academic advising, and related fields.Coaching Skills: Engaged in rapid resume review and speed mentoring activities to offer personalized guidance and advice to individuals, achieving their career aspirations, effectively addressing their concerns and queries.Referral Management: Manage referrals by promptly directing students to academic advisors through front desk operations, coordinating between students and advisors for timely resolution of academic queries and concerns.Workshop Facilitation: Facilitate workshops to students from various backgrounds to promote skill development, enhance knowledge retention, and foster a collaborative learning environment that supports personal and professional growth. Provides one-on-one coaching to over 500 alumni, current, continuing education, and part-time students along with internationally trained professionals to assist them with career and employment options. Assist students with resumes, cover letters, and job search strategies through phone calls and video calls to meet their needs while tailoring services accordingly

• Conducted 8 workshops to help students learn about Resumes, Cover letters, LinkedIn and Interviews. • Coached students in one-on-one sessions to help them with their job search strategies and resumes to gain a better understanding of the labor market. • Assisted the students at the front desk by answering their questions and referring them to an appropriate advisor/ services.• Connected with prospective employers to help them in navigating the website for job postings.• Updated career related resources based on different needs of the students focusing on inclusivity, diversity and equity.

• Assess customer needs, responded to questions to provide professional services at all times from diverse backgrounds. • Working in a fast-paced environment and managed time to take and deliver orders to customers.

• Empathetic Skills: Participated in postings at different clinical set-ups for 7 hours to understand the diverse client groups and empathize with their needs. • Documentation Skills: Accompany the head psychologist with case history taking and attend a Counselor-Client session to observe the steps of the interview process.• Assessment Skills: Administered psychological assessments on the clients and prepared the reports before the deadline to aid the organization.