Quality Assurance and Compliance Manager with 24 years consecutive experience specialising in the manufacturing, retail and service delivery industries in designing, implementing and managing Quality Improvement Systems for manufacturing and retail, managing supplier quality audits, regulatory and test compliance inspections of goods imported from asia and improving service delivery processes in support of quality complied products delivered for improved safety.My Key Attributes includeExtensive experience working in manufacturing and retail environments as roles of a Quality Assurance & Compliance Manager and Quality Assurance Engineer actively involved within the furniture, lighting, electronic and electrical systems manufacturing and process control industriesDeveloped, implemented and managed Quality Management Systems under the ISO9001:2015 International Quality Standard for production, engineering, research and development, technical customer support and operational administrative, retail, warehouse and product quality control areas.Fine attention to detail using experience gained to provide concise and easy to follow operating processes and procedures, flow charts, training test and work instructions, guides and manuals for implementing streamlined process flows in support of efficient use by company staff.Investigative and analytic skills in Root Cause investigation, analysing and applying Corrective and Preventative actions to control and prevent product systematic errors and improve product quality control.Involved as an active member of the Senior Management team in planning business refinements, developing quality management systems and providing and managing training of company process procedures for roll-out to all staff.I am a Lloyds certified ISO9001 Internal Auditor and am Six Sigma Green Belt Lean Certified.My recent achievements have been to audit and ensure Australian Standards and Safety Testing Compliance for improved supply of goods imported from overseas suppliers in order to ensure the required Regulatory Requirements were actively met in product design and supply to reduce product warranty failures and lower customer warranty returns.