L2 Desktop Support Engineer
Current
Aug 2023 - Present
AeroLeads people directory · profile
Prajwal Koduru Email & Phone Number
L2 Desktop Support Engineer
at
Allied Worldwide
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
L2 Desktop Support Engineer
Location
United Kingdom
Company size
Who is Prajwal Koduru? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Prajwal Koduru is listed as L2 Desktop Support Engineer at Allied Worldwide, a with 68 employees, based in United Kingdom. AeroLeads shows a matched LinkedIn profile for Prajwal Koduru.
Prajwal Koduru previously worked as Desktop Support Engineer at Fortray Global Service Limited and Junior Systems and Security Support at Line Security Services Ltd. Prajwal Koduru holds Master'S Degree, Cyber Security from University Of Hertfordshire.
Company email context
Email format at Allied Worldwide
This section adds company-level context without repeating Prajwal Koduru's masked contact details.
Allied Worldwide
Review company-level records connected to Prajwal Koduru before choosing the right outreach path.
Profile bio
About Prajwal Koduru
Masters in Cybersecurity and Microsoft Certified Desktop Associate currently working as a L2 Desktop Support Engineer providing Server, PC and mobility support. I have hands-on experience with Active Directory, Azure Active Directory, Microsoft 365 and other Business Applications, as well as networking. I am also certified in CompTIA A+, demonstrating my competence and skills in IT support. Master's degree in Cybersecurity from the University of Hertfordshire, where I learned about the latest techniques and tools to protect data and systems from cyber threats. My goal is to leverage my education and experience to deliver high-quality service and solutions to the customers and the organization. I value collaboration, learning, and innovation, and I am always eager to improve my knowledge and skills in the fast-changing IT industry.
Current workplace
Prajwal Koduru's current company
Company context helps verify the profile and gives searchers a useful next step.
Allied Worldwide
4 roles
Prajwal Koduru work experience
A career timeline built from the work history available for this profile.
Desktop Support Engineer
-Supported Windows 10/11, Windows Server, Office 365, Microsoft Teams, SharePoint Online, OneDrive, and other Business Applications for multiple customers. -Prioritized and categorized Incidents and Requests. -Provided both 1st and 2nd line support as part of the Service Desk to assist with the speedy resolution of issues raised. -Proactively managed ITSM ticket queues, identifying knowledge gaps, process improvements, and automation opportunities. -Made sure all tickets are updated to the correct standard and that the customer’s expectations have been set accordingly. -Involved in resolving basic network connectivity problems. -Escalated unresolved issues to the next level of support personnel. -Managed helpdesk tickets through to resolution and meeting set SLA's. -Involved in Planning and implementing IT change requirements as per the change process and SOP’s. -Supported end users with any issues arising with SharePoint and One-Drive. -Installed and configured OS software's and applications. -Installed and Configured Hardware including Printers even at the customer locations and providing remote support. -Managed Windows server support / Administration. Setting up new users, access rights and passwords. -Performed Software and Hardware Troubleshooting. -Configured and Managed the Active Directory, Azure AD, Group Policy, DNS, and DHCP services. -Monitored PC, Laptops, and Network performance with different tools. -Responsible for creating, updating, and deletion of Customer Share Point and user rights management via O365. -Supported onsite teams when an engineer is on annual leave / absent.
Nov 2022 - Aug 2023
Junior Systems And Security Support
Mar 2022 - Oct 2022
Web Application Developer
Symantex
Dec 2018 - Dec 2019
Team & coworkers
Colleagues at Allied Worldwide
Other employees you can reach at alliedworldwide.com. View company contacts for 68 employees →
DC
Deepa Chavda
Colleague at Allied WorldwideLondon, England, United Kingdom
View →
MC
Mike Couzens
Colleague at Allied WorldwideVirginia Water, England, United Kingdom
View →
LJ
Laura Jo Semmence
Colleague at Allied WorldwideBurton On The Wolds, England, United Kingdom
View →
HD
Harry Dashper
Colleague at Allied WorldwideSlough, England, United Kingdom
View →
GC
Guriqbal Chhina
Colleague at Allied WorldwideGreater Melbourne Area, Australia
View →
SK
Steven Kommineni
Colleague at Allied WorldwideBengaluru, Karnataka, India
View →
MB
Matthew Bailey
Colleague at Allied WorldwideNewcastle Upon Tyne, England, United Kingdom
View →
SM
Soumya Mahapatra
Colleague at Allied WorldwideBengaluru, Karnataka, India
View →
KG
Kavita Gandhi
Colleague at Allied WorldwideLondon, England, United Kingdom
View →
RJ
Rijo Joseph
Colleague at Allied WorldwideBengaluru, Karnataka, India
View →
Deepa Chavda
Colleague at Allied WorldwideLondon, England, United Kingdom
View →
MC
Mike Couzens
Colleague at Allied WorldwideVirginia Water, England, United Kingdom
View →
LJ
Laura Jo Semmence
Colleague at Allied WorldwideBurton On The Wolds, England, United Kingdom
View →
HD
Harry Dashper
Colleague at Allied WorldwideSlough, England, United Kingdom
View →
GC
Guriqbal Chhina
Colleague at Allied WorldwideGreater Melbourne Area, Australia
View →
SK
Steven Kommineni
Colleague at Allied WorldwideBengaluru, Karnataka, India
View →
MB
Matthew Bailey
Colleague at Allied WorldwideNewcastle Upon Tyne, England, United Kingdom
View →
SM
Soumya Mahapatra
Colleague at Allied WorldwideBengaluru, Karnataka, India
View →
KG
Kavita Gandhi
Colleague at Allied WorldwideLondon, England, United Kingdom
View →
RJ
Rijo Joseph
Colleague at Allied WorldwideBengaluru, Karnataka, India
View →
2 education records
Prajwal Koduru education
Master'S Degree, Cyber Security
Bachelor'S Degree, B.Tech In Computer Science And Engineering
FAQ
Frequently asked questions about Prajwal Koduru
Quick answers generated from the profile data available on this page.
What company does Prajwal Koduru work for?
Prajwal Koduru works for Allied Worldwide.
What is Prajwal Koduru's role at Allied Worldwide?
Prajwal Koduru is listed as L2 Desktop Support Engineer at Allied Worldwide.
Where is Prajwal Koduru based?
Prajwal Koduru is based in United Kingdom while working with Allied Worldwide.
What companies has Prajwal Koduru worked for?
Prajwal Koduru has worked for Allied Worldwide, Fortray Global Service Limited, Line Security Services Ltd, and Symantex.
Who are Prajwal Koduru's colleagues at Allied Worldwide?
Prajwal Koduru's colleagues at Allied Worldwide include Deepa Chavda, Mike Couzens, Laura Jo Semmence, Harry Dashper, and Guriqbal Chhina.
How can I contact Prajwal Koduru?
You can use AeroLeads to view verified contact signals for Prajwal Koduru at Allied Worldwide, including work email, phone, and LinkedIn data when available.
What schools did Prajwal Koduru attend?
Prajwal Koduru holds Master'S Degree, Cyber Security from University Of Hertfordshire.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Prajwal Koduru you were looking for.
View similar profiles