Prakash Pathak Email & Phone Number

New Jersey

I am currently working as a Technical Customer Service Representative. I troubleshoot, resolve and fix the Apple products, like Apple iMac, Apple MacBook Air, MacBook Pro, Thomas Laptop, Apple iPad, Hover-way ebike, Hover board, Smart Plugs, Bluetooth devices. Always update with upcoming products.I use an automated troubleshooting ticketing / helpdesk module that helps to track customer requests and respond to customer requests right from the helpdesk interface without having to rely on your email client.

I involved in recruiting IT professionals for contract or direct hire with clients by utilizing IT job portals, jobs posting, Social media and referral process. As a Recruiter, I appropriately allocate the time to various aspects of the work, depending upon the client needs of the particular applications. Also setting up interview schedules keeping track of various outside agency submittals, performing reference checks and participating in negotiations.*Study Job requirement, allocate jobs to the recruiters, Job posting.*Use Social media, job portals like Dice, Monster, Ziprecruiter.com

New Jersey

Bcom, Business,Accounts,Computers

Mcse, Computer Networking