Prakash Kumar
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Prakash Kumar Email & Phone Number

Technical Support Engineer L2 at Quick Heal
Location: Bengaluru, Karnataka, India 6 work roles 1 school
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Current company
Role
Technical Support Engineer L2
Location
Bengaluru, Karnataka, India
Company size

Who is Prakash Kumar? Overview

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Quick answer

Prakash Kumar is listed as Technical Support Engineer L2 at Quick Heal, a company with 1640 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Prakash Kumar.

Prakash Kumar previously worked as Cyber Security Engineer at Seqrite and Technical Support Executive at Simply Vyapar Apps Pvt Ltd. Prakash Kumar holds B.Tech, Electronics And Communications Engineering, A from Gandhi Engineering College (Gec), Bhubaneswar.

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Quick Heal

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Profile bio

About Prakash Kumar

End point security, Malware and ransomware analysis, Bug finding, Provided technical support on the operation and maintenance of Bugs related issues. Guided customer troubleshooting efforts to identify problems that have technical issues and issue service calls. Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through multiple channels including digital and self-service. Understand the issue and make the best use of the available resources to resolve it.

Current workplace

Prakash Kumar's current company

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Quick Heal
Quick Heal
Technical Support Engineer L2
Bengaluru, KA, IN
Website
Employees
1640
AeroLeads page
6 roles

Prakash Kumar work experience

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Technical Support Engineer L2

Bengaluru, KA, IN

Cyber Security Engineer

Current

Bengaluru, Karnataka, India

End point security, Malware and Ransomware Analysis, IDS and IPS, Vulnerability testing.

Sep 2022 - Present

Technical Support Executive

Simply Vyapar Apps Pvt Ltd

Bengaluru, Karnataka, India

Performs Customer Handling, Apps installation, Bug finding, and Customer Satisfaction on calls. Provided technical support on the operation and maintenance of Bugs related issues. Guided customer troubleshooting efforts to identify problems that have technical issues and issue service calls. Managing one or more customer service or service desk functions..

Dec 2021 - Sep 2022

Technical Support Executive

Bengaluru, Karnataka, India

Dynamic, Articulate, and hardworking Networking Professional with applied professional experience as a support executive and network operation associate with the highly dynamic and complex technology-centered environment, proven and well-established track record in implementing, Testing, Customer handling, Fiber Restoration, complain resolving, Monitoring.

Oct 2020 - Jan 2022

Sr. Project Engineer

Chennai, Tamil Nadu, India

Configuration, Integration, Migration, and Troubleshooting are related to Network Issues. Monitoring network engineering performance and ensuring system availability and reliability. Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS). Performing network maintenance and system.

Apr 2018 - Nov 2019

Project Engineer

Gurgaon, Haryana, India

Configuration, Integration, Migration, and Troubleshooting are related to Network Issues. Monitoring network engineering performance and ensuring system availability and reliability. Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS). Performing network maintenance and system.

Mar 2016 - Mar 2018
Team & coworkers

Colleagues at Quick Heal

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1 education record

Prakash Kumar education

FAQ

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Quick answers generated from the profile data available on this page.

What company does Prakash Kumar work for?

Prakash Kumar works for Quick Heal.

What is Prakash Kumar's role at Quick Heal?

Prakash Kumar is listed as Technical Support Engineer L2 at Quick Heal.

Where is Prakash Kumar based?

Prakash Kumar is based in Bengaluru, Karnataka, India while working with Quick Heal.

What companies has Prakash Kumar worked for?

Prakash Kumar has worked for Quick Heal, Seqrite, Simply Vyapar Apps Pvt Ltd, Ishan Group, and Teleindia Networks Pvt Ltd.

Who are Prakash Kumar's colleagues at Quick Heal?

Prakash Kumar's colleagues at Quick Heal include Akshay Gaikwad, Jyothiprakash Prakash, Amit Shinde, Rahul Jadhav, and Kallyani Damodar.

How can I contact Prakash Kumar?

You can use AeroLeads to view verified contact signals for Prakash Kumar at Quick Heal, including work email, phone, and LinkedIn data when available.

What schools did Prakash Kumar attend?

Prakash Kumar holds B.Tech, Electronics And Communications Engineering, A from Gandhi Engineering College (Gec), Bhubaneswar.

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