Prakhar Garg Email & Phone Number

Scotland, United Kingdom

Providing pre and post sales applications support, technology expertise, product knowledge and solutions for the global customer base and sales teams. Defining and implementing test and measurement solutions for applications including datacenter, real-time services, 5G, utilities, automotive, media, and telecoms within both lab and field environments. Application study and identification of solution gaps, based on customer interactions, industry trends and market requirements. Working closely with product design teams to bridge the gaps and overcome technical challenges.  Developing software tools and automated test and control programs for customized solutions. Authoring technical marketing collateral e.g., application notes, white papers, and test reports. Technologies and protocols include: Timing & Synchronisation, Time of Day, NTP, PTPv2 - IEEE 1588, CES, GPS/GNSS, SyncE, Jitter, Wander, Packet Delay Variation, Time Sensitive Networking. Hands on experience on Calnex Sentinel, Sentry, PFV and CAT Knowledge of Calnex Paragaon-neo

Delhi, India

Managed, Developed and Trained Three independent teams i.e., Pre-sales, Technical Support and Product Development. 99% First Timer Right Product Launch Oversee Product development planning and implementation. 0% product recall 100% adherence to Testing and Quality Assurance plan. Effective planning and management to support global key accounts in various time zones. 100% SLA adherence and customer satisfaction 100% adherence to OTIF for technical documentation In-Depth analysis of customer’s URS/RFQ/Application and prepare techno-commercially viable solutions. Extend support to Sales team for technical discussion and product differentiation. Liaising with hardware, firmware and software designers for product optimisation and testing.

Delhi, India

Application Engineer for timing & synchronization applications. Provided pre and post sales technical expertise to clients for network timing and synchronization solutions including sync source, transport, network design, test & measurement. RFQ/RFI/URS/Application study for new requirements Identifying techno-commercially suitable product and explore opportunity to offer bundled end to end solution. Successfully led team in development of a series of GPS disciplined Synchronization, NTP & PTP products  Created test plans for Software and Hardware testing as per product and user requirement.  Delivered a series of TDM over IP (E1, T1, E3 and DS3 over IP) projects.  Provided technical support (Online, offline, and onsite) to users and distributors worldwide. Ensured adherence to SLA.  Developing software tools and automated test and control programs to provide customized solutions to customers. Authoring technical marketing collateral such as application notes, white papers, and test reports etc.

Delhi, India

Designing the solution, based on RFQ as part of presales team. Worked with cutting-edge synchronization and timing technologies to assess, develop, and optimize design approaches and procedures. Provided technical support on timing related technologies, building, and running test systems. Technical project management  Liaising with hardware, firmware and software designers for product optimization and testing.

New Delhi Area, India

Designing, configuring, commissioning, and test planning for networking, telecoms timing & network synchronization and network management products.  Successfully carried out Installation & Commissioning of Hardware & Software of SDH, PDH Ethernet Equipment. 24 x 7 support calls to resolving hardware and software faults within contracted SLA.  END to END Testing of E1, Ethernet, E3, DS3, STM-1/4/16/64 links with help of Anritsu MP1570A, ANT20 JDSU, PUMA 4200E, Agilent signal generator, E1 Tester and EXFO PDH/SDH and Ethernet tester etc. Performance Testing of PDH Multiplexers, APS -Automatic Protection/Redundancy Switching, E1/T1 TDMoIP with the help of Anritsu 1570A Tester. Knowledge of Test & Measurement Equipment used in the test of optical components and transceivers such as BERTs, EXFO MAX-880 SDH PDH Ethernet tester, Anritsu MP1570A, ANT20 JDSU, PUMA 4200E, Agilent signal generator etc. Provisioning new cross connects at VC4, VC3, and VC12 & Ethernet circuits. Configuration and End to End transport, Provisioning and testing (SDH/SONET, Optical fiber, Carrier Ethernet) and Mobile Backhaul solutions (LTE).