Padma Rallapalli Email & Phone Number

Remote

Greater Atlanta Area

• Developed and led a centralized revenue assurance and compliance team from five different regions, standardizing operations and eliminating process redundancy. Orchestrated automation strategy to address system.
• Enhanced customer experience by identifying trends and opportunities for content development; reducing manual interactions of automated credits by 15% and customer billing journey by 25%.
• Integrated key process improvements affecting billing system locks scripts for equipment and service, reducing manual error correction by 70% and resource by 55%.

Alpharetta GA

• Managed a team of 45 professionals, maintaining high-quality standards and employee accountability. Established a rigorous audit system, providing transparency into daily operations and enhancing the team's visibility.
• Saved $25M-$30M per annum by resolving revenue leakage for the mobility line of business.
• Led the Seven Area Risk Assessment Program (SARA) engaging key areas like revenue, sales, tax, marketing, legal, and others, resulting in annual savings of $25M.

Atlanta GA

• Led a combined team of 44 employees and consultants to manage, validate, and report on key performance metrics of 116M subscribers, streamlining the reporting process. Took charge of all upgrades/systems maintenance.
• Developed an innovative "CFO Certified Report" concept, marking specific reports as a single source of truth, thereby eliminating inefficiencies, and reducing month-end reporting time by three days.
• Managed a budget of $3M, ensuring cost-effective utilization and allocation of resources.

Atalnta GA

• Led the pivotal role in the planned AT&T and T-Mobile merger, defining the strategic roadmap for financial systems integration. Collaborated with the CFO of mobility on a special assignment to develop comprehensive.
• Engineered the blueprint for integrating T-Mobile into AT&T's existing systems, setting the stage for a smooth transition.
• Facilitated the convergence of four different organizational cultures, promoting unity and a shared vision.

• Directed a team of 25 employee consultants to deliver accurate and timely processing, reporting, and journalizing of mobility revenues totaling $3.5B quarterly. Pioneered the revenue share process design and.
• Implemented the accounting sub-ledger engine, eliminating 15M paper documents per year, saving significant IT storage costs, and accelerating month-end accounting transactions by 2-3 days.
• Developed a comprehensive process to calculate revenue share with Apple as part of an exclusive agreement, earning company recognition for flawless execution

• Responsible for all payment vendor relationships and internal payment processing team
• Drove the consolidation of 8 payment vendors that we brought down to 3 for and implemented new technology, tools, and processes. Reduced costs through advanced technology and processes resulting in $17M over a 2-year.
• Responsible for change management for all back-office teams, collections, and customer CARE organization. Timely resolution of customer payment issues.

Mba, Finance And Marketing

Masters of Business Administration

Ms, Economics