Welcome to my LinkedIn profile! 👋I am a dedicated Application Support Engineer passionate about ensuring seamless operations and optimal performance for mission-critical software applications. With a strong foundation in troubleshooting and a keen eye for detail, I thrive in fast-paced environments where precision and efficiency are paramount.💻 **Technical Expertise:**- Proficient in diagnosing and resolving complex technical issues.- Skilled in application monitoring, debugging, and performance optimization.- Experienced in collaborating with cross-functional teams to deliver effective solutions.🔧 **Key Skills:**- Application Support- Incident Management- System Debugging- Database Querying- Scripting (e.g., Python, Shell)- Continuous Improvement🚀 **Professional Philosophy:**I believe in a proactive approach to support, anticipating and addressing challenges before they impact end-users. My goal is to not just fix issues but to optimize systems for peak performance, contributing to a seamless user experience.📈 **Continuous Learning:**In the ever-evolving tech landscape, I am committed to staying updated on emerging technologies and industry best practices. I thrive on learning and adapting to new challenges.🤝 **Collaborative Team Player:**I excel in collaborative environments, fostering open communication and knowledge-sharing within teams. I am driven by the collective success of the team and the organization.Let's connect! I am open to networking, discussing industry trends, and exploring opportunities to contribute my skills to exciting projects. Feel free to reach out for discussions on application support, technology, or anything tech-related!#ApplicationSupport #EngineeringExcellence #TechEnthusiast #ContinuousLearning #Collaborationiskey
-
Application Support EngineerCiel HrKarnataka, India -
Application Support EngineerReserve Bank Innovation Hub (Rbih) Mar 2024 - PresentBengaluru, Karnataka, India -
Application Support EngineerStandard Chartered Sep 2021 - Mar 2024Bengaluru, Karnataka, IndiaAs an Application Support Engineer, you will play a crucial role in ensuring the seamless functioning and performance of various software applications. Your primary responsibility will be to provide technical support to end-users, resolve issues, and contribute to the overall stability and efficiency of the applications.Key Responsibilities:Technical Support:Respond to user inquiries and issues promptly, offering effective and timely technical assistance.Troubleshoot and diagnose software problems, providing clear and concise solutions.Collaborate with cross-functional teams to resolve complex issues.System Monitoring:Monitor application performance, identifying potential issues and implementing proactive measures to maintain optimal functionality.Utilize monitoring tools to detect and address system abnormalities.Documentation:Create and maintain comprehensive documentation for troubleshooting procedures, issue resolution, and application configurations.Develop and update user guides and knowledge base articles.Communication:Effectively communicate technical information to non-technical users.Collaborate with development teams to convey user feedback and contribute to continuous improvement.Incident Management:Manage and prioritize support tickets, ensuring timely resolution and escalation when necessary.Document and report recurring issues to prevent future occurrences.Software Updates:Assist in the implementation of software updates and patches.Collaborate with development teams to test and validate new releases.Training:Conduct training sessions for end-users on application features and best practices.
Pramit Kumar S. Education Details
-
Bachelor'S Degree
Frequently Asked Questions about Pramit Kumar S.
What company does Pramit Kumar S. work for?
Pramit Kumar S. works for Ciel Hr
What is Pramit Kumar S.'s role at the current company?
Pramit Kumar S.'s current role is Application Support Engineer.
What schools did Pramit Kumar S. attend?
Pramit Kumar S. attended Biju Patnaik University Of Technology, Odisha.
Who are Pramit Kumar S.'s colleagues?
Pramit Kumar S.'s colleagues are Divya Sharma, Sunny Ram, Sri Ramya Sathi, Rithika Rajesh, Navin Kumar Ganguly, Deepak Kushwaha, Karthick G.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial