Holistic Operations Oversight: Spearheaded both B2B and B2C operations, strengthening ties with educational subagents and ensuring effective coordination.Expertise in Global Student Counseling: Primarily focused on guiding students for USA, UK, Canada, and Europe, with specialized coordination for aspirants to France and the USA.Esteemed NAFSA Member: Proudly contributing to international education as an active NAFSA member since 2022.Strategic Marketing Collaborations: Partnered with the Marketing and Communications team to tailor materials that resonate with a global audience, emphasizing unique value propositions.Digital Promotions Maestro: Amplified international admissions visibility through strategic campaigns across online platforms, social media, and official system websites.End-to-End Admissions Support: Seamlessly assisted admissions from initial agent and student inquiries, thorough application reviews, to the final acceptance process, ensuring a smooth experience for international candidates.By presenting the information in this manner, you're highlighting not just your responsibilities but also your accomplishments and the impact you've had in the role. This approach is more likely to capture the attention of potential employers or collaborators on LinkedIn.

Customer Support Specialist:Identified customer trends through support interactions for ideal customer profiling.Collaborated with sales, sharing insights to refine prospecting methods.Key contact for queries during company-sponsored events.Delivered real-time event support ensuring top-notch user experience.Gathered and leveraged post-event feedback for future improvements.Guided users on tools like Phantombuster, Snovio, Hunter.Addressed technical issues for seamless tool operation.Stayed abreast of updates on lead gen tools for optimal user guidance.Leads Manager:Deep-dived into CRM & marketing automation for lead insights.Updated ideal customer profiles aligning with market shifts.Utilized demographic, firmographic, and behavioral data for tailored lead outreach.Crafted outreach strategies for sponsors and event organizers.Networked at industry events to enhance sponsor relations.Negotiated with sponsors for mutually beneficial event collaborations.Mastered lead gen tools: Phantombuster, Snovio, Hunter.Integrated tool data with CRM ensuring efficient lead management.Assessed and optimized tool effectiveness for quality lead generation.

Professional Experience with Major Airlines: Collaborated with global giants like Air India, Emirates, Etihad, Singapore Airlines, Cathay Pacific, and Thai Airways.Enhanced Core Skills: Honed real-time decision-making, team leadership, and multitasking abilities through practical experience.Team Leadership: Led shift responsibilities ensuring seamless operations and no baggage delays from ramp to arrival.Operational Oversight: Supervised daily teammate activities and coordinated with international airlines for efficient workflow.Stakeholder Reporting: Regularly updated both internal teams and external stakeholders, including major airlines, on operational statuses.Cargo Management: Handled cargo for international carriers, ensured smooth customs clearance, and effectively managed missed baggage logistics.Cross-departmental Communication: Liaised with multiple internal departments to optimize service delivery and boost customer satisfaction.Logistics Coordination: Oversaw logistics, ensuring timely delivery and addressing after-sales service needs.