Forging Manufacturing

Assistant General Manager_ Operations & Supply ChainWESTERN HEAT FORGE PVT. LTD. (formerly Western India Forgings Private Limited), Pune Responsibilities:Actively interfaced with vendors and senior management for order expediting, capacity planning, and material forecasts for interior automotive parts supplier. Developed production schedule for three-shift operation with 180 employees. Served on cost savings team as project manager, interacting with internal supply groups and business operating teams. Maintained compliance with critical safety and quality standards.• Manage Plant Operationso Forgings, Press, up-setters, post Heat treated Unitso Implemented Just-in-Time (JIT) production methodology to control costs and inventory, resulting in a 20% improvement in efficiency.o Replaced labor-intense processes while simultaneously enhancing workflow through new technology that reduced staff by 15.o Plant OEE, manage overall cost including employee renumeration, energy, and consumable consumptiono Optimum utilization of Man, Machines, resources in terms of Rs. / Kgs.• Supply chain Managemento Customer Relationship Managemento Manage both External and internal customer accountso Raw material procurement to till logistics Managemento ITR monitoring and controlling

• Manage Plant Operationso Plant OEE, manage overall cost including employee renumeration, energy, and consumable consumptiono Forecast requirements and load for the month and issuing instructions to all concerned departmentso Coordinate with the department HODs for smooth functioning of all units.o Resolve conflicts among departments.• Customer Relationship Managemento Manage both domestic and internal customer accountso Understand the needs and urgency of the customers and provide a workable solutiono Respond to customer queries and provide resolution within stipulated timeo Visit customer sites as necessary, analyze customer needs and suggest product and services o Inform them about the capability and technical enhancements of the organization to expand business prospects.o Provide customer support as needed and ensure Customer Satisfaction score is high.• Marketing and Saleso Reviewing the customer requirements and analyzing potential for business expansion.o Study market and competitors and change strategy as per market demando Mentoring and Guiding sales team for effective communication with customers and maximizing the orders.o Work with Quotation team for responding to RFQs to ensure the quotes work for both the company and the customer.o Handling Export customers, Onsite customer visited – Europe & Gulf countries. • Plan and Organize Audits:o Coordinate with customers for regular audits.o Work with internal teams for compliance and quality related audits such as ISO-TS.• Conduct Performance Reviewso Define criteria for reviewing staff performanceo Coordinate the review process with HODs, HR, and MD• Mentor Staffo Motivate a team of staff and officers and constantly ushered them to achieve targeted performance benchmarkso Communicate and coordinate with different departments for on-time production, processing, and dispatcho Mentoring and guiding staff to take up more responsibilities

• Production Planning o Oversee planning, production, sales and dispatcho Optimize use of workforce, machinery, and raw material• Vendor Developmento Develop reliable sources for supply and finalize procurement contracts on most competitive termso Conduct vendor audit and isolate non-performers to rationalize the vendor listo Conceptualize and employ innovative cost reduction measures to maintain overall operational efficiencyo Develop alternate sources of supply and implemented materials substitution to derive substantial economy in procurement cost• Purchase and Raw Material Managemento Inventory control and daily reporting of incoming and outgoing materialso Procurement of raw material from reliable sources to insure timely availability, and cost effectiveo Procurement of chemicals required for casting process and for testing materialso Ensure availability of materials used for casting processo Regular follow up with the vendors

Trainee Engineer