• Managing the product strategy, roadmap & go-to-market for Unified Communications & PSTN portfolio, including IP Telephony, Video Conferencing, and Cloud PSTN for customers across NA, EMEA & APAC.• Consistently won the prestigious Cisco Collaboration Partner of the Year APAC Award for 4 years. Also won Cisco’s Webex Calling Partner of the Year 2024 Award. Achieved Cisco’s Top 5 Provider status globally. • Launched Cloud Calling solutions powered by Cisco’s Webex in 50+ countries… Show more • Managing the product strategy, roadmap & go-to-market for Unified Communications & PSTN portfolio, including IP Telephony, Video Conferencing, and Cloud PSTN for customers across NA, EMEA & APAC.• Consistently won the prestigious Cisco Collaboration Partner of the Year APAC Award for 4 years. Also won Cisco’s Webex Calling Partner of the Year 2024 Award. Achieved Cisco’s Top 5 Provider status globally. • Launched Cloud Calling solutions powered by Cisco’s Webex in 50+ countries, offering an easy PUPM consumption model, facilitating the migration to the cloud, and resulting in increased revenue & customer satisfaction.• In partnership with Cisco, launched an "industry-first" true Cloud Calling solution with integrated PSTN in India across 45+ Tier 1/2 cities, fully compliant with local telecom & banking guidelines.• Introduced Cloud-based Audio/Video/Web Conferencing solutions powered by Webex & CMS in India & international markets with various deployment options (on-premise/hybrid/cloud).• Managed the end-to-end product life-cycle from concepts to launch for UCaaS products, employing both short- and long-term strategies based on the roadmap.• Collaborated effectively with global cross-functional teams (CFTs) across engineering, delivery, support, marketing, presales, and sales to facilitate a unified product vision.• Launched various in-house built tools, enhancing user experience & operational efficiency - MACD Portal, Monitoring Portal, Pricing Tool etc.• Developed & executed successful partnerships and joint GTM with global and OEM/VARs, including Cisco, Calabrio, Dubber, Imagicle, RedSky, Everbridge, Akkadian Labs, Nectar, MNS, etc.• Executed efficient marketing strategies for product launches and partner alliances; authored various collaterals including brochures, sales decks, whitepapers etc.• Delivered engaging webinars, & product demos to internal stakeholders, partners, & customers, enhancing product knowledge & improving customer engagement. Show less

• Led & managed the P&L, AOP, product strategy, roadmap, and GTM of a $5+ million contact centre and unified communications as-a-Service (CCaaS, UCaaS) portfolio across the US & EMEA regions. One of the few Providers globally to early adopt and launch fully cloud-based CCaaS & UCaaS products in the Americas and EMEA markets. • Led the Managed Services for CCaaS & UCaaS for the US, EMEA, APJC & India markets. Transformed the low-value traditional AMC business to a value-added proactive… Show more • Led & managed the P&L, AOP, product strategy, roadmap, and GTM of a $5+ million contact centre and unified communications as-a-Service (CCaaS, UCaaS) portfolio across the US & EMEA regions. One of the few Providers globally to early adopt and launch fully cloud-based CCaaS & UCaaS products in the Americas and EMEA markets. • Led the Managed Services for CCaaS & UCaaS for the US, EMEA, APJC & India markets. Transformed the low-value traditional AMC business to a value-added proactive managed services business – growing the portfolio by> 50%.• Led the strategic direction & roadmap of the CCaaS & UCaaS Portfolio from conceptualization to Launch. Conducted extensive user/market research & competitive landscape to define product features/offerings.• Collaborated with CFTs across sales, presales, engineering, QA, CXOs, legal, finance, marketing etc. to drive common product vision.• Launched multiple innovative apps within the portfolio to competitively differentiate & improve user experience. o Unified monitoring/management tool for visibility and reports on Customer tenants.o Unified self-service portal for quick provisioning of a customer tenant.• Authored multiple marketing collaterals – brochures, sales decks, white papers, case studies, and competitive outlook to assist GTM & Launch.• Delivered engaging webinars/workshops/demos for internal stakeholders, strategic partners, and customers.• Conducted regular surveys/VOCs with Customers to analyze & enrich key demands, ensuring impact analysis and refinement of the product roadmap. • Supported Sales team with 100+ Customers’ RFPs/RFIs across the US, EMEA, and APAC markets.• Created a knowledge portal with product-related collaterals; for the global sales & presales team - reducing the proposal turn-around time by ~50%.• Recipient of the Annual Excellence Award twice in a row – in 2014 and 2015. Show less

• Established a GTM strategy for e-commerce products (online retail stores, online marketplace) for Hyderabad (India).• Led a team of 6 Interns from IIM to conduct inside & outside market research across Hyderabad city – analyzed & used data to drive product features and roadmap.• Created partnership with 2 key strategic partners across India to boost sales.• Acquired 3 new customers within 1 month of joining – clocking annual revenue of ~ INR 7.5 lakhs.

• Led & executed telecom SW projects - from “PRD” to “Delivery”o Project 1 – WiMAX GW SW Stack for a US-based Customer (team size:20)o Project 2 – SW stack for Embedded Devices for an Israel-based customer (team size:12)• Led multiple geographically distributed teams - Bangalore, Gurgaon & Israel, in executing the common project goal.• Instrumental in winning a deal (farming) worth $3M. Led the team during proposal, planning & solution demo - all within a record time of 1… Show more • Led & executed telecom SW projects - from “PRD” to “Delivery”o Project 1 – WiMAX GW SW Stack for a US-based Customer (team size:20)o Project 2 – SW stack for Embedded Devices for an Israel-based customer (team size:12)• Led multiple geographically distributed teams - Bangalore, Gurgaon & Israel, in executing the common project goal.• Instrumental in winning a deal (farming) worth $3M. Led the team during proposal, planning & solution demo - all within a record time of 1 week.• Extensive interaction with clients at CXO, VP level throughout the project life cycle.• Provided technical solutions/guidance to global customers in collaboration.• Mentored fresh & experienced engineers for businesses across the company.• Enabled Customers to create ODC in Romania – created process workflow & mentored 10+ local engineers.• Authored design specifications for an IT Standard “G.9960”. The standard is adopted by major semiconductor firms - Intel, Texas Instruments, Lantiq, & Sigma Designs.• Built a functional “Automation Lab” for testing WiMAX (4G/3G) devices – creating a ~50% increase in testing efficiency.• Built innovative tools/apps to remotely control embedded devices - increasing the test engineers’ productivity by >60%.• Received fast-track promotion – youngest to be promoted as TL in less than 4 years. Show less