Handling the consulting wing and operations wing for Black and White Tech Writing Solutions since Aug 2010. Regular interaction with the cients, meeting targets, handling employee queries, offers, payroll processing using ERP software. Based in Bangalore, Black & White Tech Writing Solutions is a service provider of Technical Documentation to various companies and a pioneer in Technical Writing training.

Successfully incorporated Black & White Tech Writing Solutions in Australia, Major Roles:-Client Interactions-New Client Acquisitions-Getting projects on Technical Writing & Content Writing-Registered Business name and domain name as www.bwtechwriting.com.au

Policymaking, implementation and administration.• Documenting and maintaining the HR policy and the employee manual.• Maintaining Employee database & documents.• Defining and streamlining the HR processes. [Defining Job specifications, competency mapping & maintaining a skill matrix].• Managing employee records by filing their documents.• Maintaining confidentiality of information.• Dealing with trouble makers [disciplinary processes and actions]• Retention management [ensuring minimum possible work dissatisfaction by periodic communication with the employees].• Continuous process improvement to ensure timely deliverables from the HR department• Attending and resolving employee grievances through counseling and discussions.• Problem solving and conflict management.• Keeping the best of employee relations.• Acting as a communication channel between Employees and the management.• Attitude and culture management..• Ensuring proper and healthy communication within the organization.• Plan, organize and manage stress busting activities and events.• Quality  management processes (exposure to ISO 2001:9001 implementation)