Pramod Ranjane Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Leading IT Infrastructure function includes Data Centre Management, Backup & Restore, and Security of the IT Infrastructure. Established a System/Network Engineers team to support all Incidents/Requests/Changes/Alerts which have 97% SLA to support business with zero or minimal downtime. • Lead and Mentor to 22 IT support engineers on their regular call flow • Handling IT infrastructure management and end-user support.• Manage IT operations using ITIL frameworks. • Educating team members on Process Awareness. • Coordination with various departments for the smooth execution of IT-related activities and IT service improvement plans. • Handling all IT projects & migrations. (Office 365, Active Directory, Azure Active Directory, and AWS).• Design and customize technological systems and platforms to improve customer experience.• Plan the implementation of new systems and provide guidance to IT professionals and other staff within the Organization.• Support to user’s queries via Phone, Email, and Chat regarding Hardware, Software, Database, Server, and Network Issues.• Managing procurement & administration of IT assets.

Thane, Maharashtra, India

Lead to more than 22 IT engineers in addressing existing difficulties while also providing them with process refresher training and mentoring on their areas of weakness. Design and deployment of a new IT infrastructure, increasing system uptime by more than 20%, while remaining focused on the IT budget to save on procurements and other terms. Working with a cross-functional team to streamline procedures and services.

Mumbai, Maharashtra, India

Maintain and optimize organization Networks, Servers and trying to maintain a stability in a services. Mostly Responsible for system upgradation, SSCM management, Domain control management. Motivate to the Team Members and try to maintain the data security to adhere corp policies. Arranging training and Brainstorming session with Team members. working with cross functional team and implement the best solution for execute the planed project control on cost & budget regarding IT systems.

Mumbai, Maharashtra, India

Senior System Administrator at Larsen & Toubro Limited Corporate Office (Providing IT support to Group Chairman, CEO & MD and other Board Directors as and when required)

Mumbai, Maharashtra, India

Provided IT support to the end users and handled AV operations

Mumbai

Provided technical support to CEO office, worked on the Systems configuration, printer installations and video conference facility also coordinated with upstream team for webcast support.

Mumbai

Provided network & application support for all desktops & Laptops also, provided technical supports to Director and senior staff.

Master Of Business Administration - Mba, Information Technology

Bachelor'S Degree

Master Diploma In Hardware And Networking, Information Technology, A

Activities and Societies: IT