Pranav Sharma Email & Phone Number

Toronto, Ontario, Canada

- Subject Matter Expert on Quality methods & customer quality metrics for the group- Coordinate & execute strategic improvements for the quality function to increase departmental efficiencies & drive to 0 defects- Review multimatic mechanism group quality & warranty performance, identifying opportunities to mitigate risk & driving problem resolution with appropriate cross-functional team- Analyze cost of quality, production & warranty- Develop & evaluate new product design & process improvement programs - Significant focus on warranty performance & establishing appropriate processes for data reporting, risk evaluation & prioritization of potential concern- Prepare key performance measures, valuation systems, schedules & standards- Participate in internal / external quality system process audits in compliance with IATF 16949 & ISO 14001 standards

India

• Review MIS, R/1000 & R/1000 trends to achieve the targets & confirming the effectiveness of the improvement actions taken.• Review monthly warranty matrix of various markets. (AP, MEA, NA & China region)• Claim analysis for auto-paid & KPIs for Asia Pacific market.• Co-ordinate with dealer & market for current field claim parts.• Developed various dashboard & other automated tools to highlight & improve external quality.o Duplicate claim analysis (AP & GCN Market)o IMG top trend dashboard (NA region)o Dashboard to check claim status / numbers (Daily time reduction by 2 man hours)o Contract tracker dashboard (AP, GCN & NA region)• Study top trending field claim parts & coordinate with market & CFT on the current progress.• Time efficiency by 13-man hours monthly for monthly KPIs (Alteryx & Macros)• Co-ordinate with different CFT over current month top external warranty claimed parts & follow-up for PCA over them.

India

• Co-ordinate with Product engineering & new model launch to ensure that the transition to manufacturing is meeting the standards.• Ensure Quality standards are met during ISO internal & external audits.• Six Sigma Green Belt Projects: o RTY Improvement w.r.t QLS concern entry by 86% of time efficiency o Process Improvement of Squeak & Rattle Inspection (Time improvement by 62%)• Creating SOP (Standard Operating Procedure) & Control Plans.• Problem solving with 7-QC Tools, PFMEA, 8D, statistical tools & DMAIC.• Co-ordination & implementation with Body/Paint/FA, Supplier Quality & PD for all the build concerns during new model launch phase with APQP process.• Improving Quality KPIs of various matrix (EOL, Static Test, Water Test, Track Test)• Lead Engineer for FER (Fresh Eye Review), conducted during launch phase of every New-Model.• Initiate internal & external campaign alerts to control Vehicle Quality.

Graduate, Applied Manufacturing And Management- Design Integration, 3.86 / 4

Bachelor Of Technology - Btech, Automobile/Automotive Mechanics Technology/Technician

Diploma, Automotive Engineering Technology/Technician, 77.26%

Activities and Societies: Ranked 3rd in Gujarat