Responsible for Overall PnL of the brand.

I work in AquaCentric Therapy, a start-up founded by the chairman of Marico ($7bn CPG) - Mr. Harsh Mariwala Key learnings/achievements include -1) Bringing in Asia's first aquatic holistic physiotherapy centers in India.2) Strategizing and executing new service lines to increase top line.3) Opening new digital streams of business in a traditional rooted service industry. Implemented Google Ads, FB Ads in-house, partnered with Online aggregators. ROI achievement of ≈ 20x. 4) Financial innovations leading to topline growth by 5%.

1) Using tools such as Power BI, Excel, SQL, I designed dashboards that draw powerful and actionable insights. It led to added Revenue. Increased revenue 2x to $85k.2) Interacted and worked directly with top management. Influenced C-level executives in getting their buy-in on Operations, Talent onboarding, Marketing spends and Business planning. 3) Launched NPS and other tools to capture and increase real-time customer satisfaction. Brand NPS - 70.

1) Evaluated the impact of exogenous news of a high profile incident of bad customer service in United Airlines. 2) Investigated whether the bad customer service had any repercussions on the NASDAQ index for United Airlines as well as its competitors.