- Leading Global Partner Program enhancements and developments. - Adding new Capabilities & Enabling Growth in LAM, NAM, EMAE and APAC Markets

Managing Integrations, OMS, Payments and other Backend Applications development and enhancement.

- Practicing Agile development methodology- Completed Scrum Product Owner Certification from Scrum Alliance- Manages Long term Product Road map and development plans- Driving initiatives for Omnichannel customer experience through digital transformation- Extensive Experience around designing and defining e-commerce Eco Systems- Implemented IBM Sterling Order Management System- Led Development & Maintenance of Hybris Commerce and peripheral integrated systems- Leading teams of BA, Developers and QAs- Liaising with cross functional teams for effective deliveries- Leading end to end Enterprise level implementation and upgrade projects

- Implemented Hybris commerce Suite- Manages all backend applications and Integrations- Launched multiple fulfillment journeys like Direct delivery from Store, Hyper local Deliveries, Dropship deliveries, Buy online Collect from Store, Purchase at Store get delivered to home- Automation of various Manual functions, processes during order fulfillment- Launched assisted selling module for customer service

- Managing and Implementing Various web based systems and websites.- Creating Application Architecture and Flows- Handling team of 10-15 people- Coordinating with different operations teams to check on their requirements to facilitate them towards automation- Led the development of various Inventory and Order Management Tools- Worked on Integration with several Market places like Amazon, Sears, eBay, Half, Flipkart, Shopclues, etc.- Managed internal ecommerce websites: ergode.com, carkart.com, cutebabybuy.com and dealtz.com

Directly working with Founder & CEO of the company in all major strategic decisions. My roles and responsibilities includes:Operations: Managing end to end order processing, ensuring in time delivery of all the orders on www.giftyaar.com . Tie-ups and negotiations with all leading courier services. Procurement of goods from vendors, acquire product information and specifications from vendors. Managing the product photoshoots. Get new products uploaded on the website. Managing all the post order process, customer service and internal reporting. Interacting daily with customers via phone and email, for their feedback and suggestions.IT: Led the website development, designing and entire backend development using the Magento framework. Ensure the timely delivery with all the required and essential features for the website. Get the optimizations on the website to ensure the website load time under 2 secs. Managing all the backend activities and updates. Process daily order reports and customer analytics. Develop relationship and get online on multiple affiliate websites like Junglee, Tradus, Indiatimes and infibeam. Solely responsible for the entire IT system that includes website uptime, regular backups, server and all office hardware. Sales & Marketing: Planning & raising B2B and B2C sales. Brochures & catalogues creation and led all the B2B enquiries. Sales growth to 8 Lakhs in first 5 Months. Managing entire marketing spectrum for the website including co-ordination with marketing agency for all the SEO, SMO, SEM and Email marketing. Raised website traffic to upto 1000 visits per day. Coordianating with advertising agency for all our PRs, producing entire marketing material (brochures, leaflets, images), organizing all our exhibitions and daily co-ordination of enquiries generated by customer service team.

Involved in development of ecommerce and media websites and provide the end to end support to the clients. Skills acquired:Pre-Sales: Understanding the clients requirements, developed proposals presentations, negotiated and helped in all deal finalization meetings. Suggested the best solution to the client within the client’s Budget. Converted more than 10 accounts.Website Development: Worked simultaneously on multiple projects, managing the team and client. Gather and document the clients requirements in the various documents format like FRD, SRS, FS, wire frames and flow charts. Given best and efficient solution based on the client’s requirement. Managed multiple successful web implementations following the complete SDLC process, to name few: www.proactiv.in , www.tatab2b.com , www.digitalmumbai.in , www.greenyard.com , www.kuponan.ph , www.giftyaar.com .Resource Management: Managed the pool of 10 resources. Planning and structuring the resources on the basis on existing project requirements and projected sales funnel. Structured the team in the best efficient way and reduced the resource crunch and also keep the margins for the new project allocations. Managed production and delivery schedules and communicated status reports directly to clients.; Designed and managed the development on vrarious internal applications and websites for improving the company processes and mamagement. Proposed the vision & solution for a multi channel ecommerce solution that will also help in organizing the unorganized product content.

Company does development of ecommerce, media, travel and banking domain and provide the end to end support to the clients. Learning and Understanding: Training on all the Octashop eCommerce systems like Frontend, Backend, Vendor Panel, CRM and OMS. Learning of all the functional documentation and processes involved in the entire SDLC. Website Development: Gathered and documented the clients requirements in the various documents format like FRD, SRS, FS, wire frames and flow charts. Given best and efficient solution based on the client’s requirement. Managed multiple successful web implementations following the complete SDLC process, to name few: www.themobilestore.in , www.fnp.in , www.octashop.com , www.ontra.com (Travel Booking Engine), Times Blog, NBT Blogs, TOI QnA and Astro QnA (Media Portals). Always been the single point of contact for all the clients throughout the entire project development.