Pamela Rapanan Email & Phone Number

• Analyzing patient records for completeness and accuracy of documentation according to Joint Commission, CMS, and Swedish guidelines.• Suspending and reinstating physicians from the Swedish medical staff according to the Relinquishment of Privileges section of the Swedish Medical Staff Rules and Regulations.• Creating and/or publishing the suspension list, removing providers from the suspension list, and work on the operative report analysis/suspension process.

Greater Seattle Area

• Collecting, scanning and preparing medical documents to be filed into electronic health records system (NextGen).• Abstracting medical documents (consult visits, diagnostic reports, hospital encounters) into EMR.• Reviewing, verifying and processing medical release of information requests and ensuring HIPAA compliance.• Helping patients troubleshoot with Neighborcare Health Patient Portal.• Answering internal/external phone calls regarding health information questions.• Training new staff in HIM department in regards to EMR application and abstraction process. • Working with providers and team members to create efficient workflow diagrams for abstraction and other HIM processes.

Greater Seattle Area

• Providing custom billing procedures for ten medical provider offices.• Office services ranging from chiropractic, internal medicine, pain management to dermatology.• Processing claims for various types of insurances including private, MVA, L&I, Medicare/Medicaid.• Utilizing Cerner billing software, OneHealthPort, chiropractic EHRs (ChiroTouch and SmartCloud), ICD-10 and CPT codes. • Opening and closing office, entering patient registration information, processing patient and insurance payments, monitoring patient delinquency, filing patient/billing documents, sorting and sending mail, faxing provider offices and insurance companies, maintaining confidentiality of patient information, creating bank deposits, organizing prior authorizations, and verifying patient insurance eligibility.

Greater Seattle Area

• Assisting Resident Director of University of Washington Family Housing in managing 160 housing units.• Opening and closing Residential Life Office, responding to incoming phone calls/emails, scheduling appointments, handling resident paperwork, creating and filing documents, previewing apartments to prospective residents, tending to maintenance issues, helping with Family Housing community events and programs, interacting and assisting families and staff.

• Opening and closing shop, interacting with a diverse and high volume customer base, working as a team member towards achieving sales goals, operating the register, preparing bank deposits, auditing and managing inventory of products, upholding company policies and procedures.• Top selling associate for Summer 2013.

Greater Seattle Area

• Cashier and customer service representative in textbooks, supplies, general books and collegiate merchandise department• Providing assistance during Winter rush• Maintaining orderliness of merchandise• Operating Ratex software

Bachelor Of Science (B.S.), Health Information/Medical Records Administration/Administrator

Education record

Education record

Education record

Activities and Societies: Vice President of National Honors Society Student Government Senator