Pamela Rapanan Email & Phone Number

• Analyzing patient records for completeness and accuracy of documentation according to Joint Commission, CMS, and Swedish guidelines.
• Suspending and reinstating physicians from the Swedish medical staff according to the Relinquishment of Privileges section of the Swedish Medical Staff Rules and Regulations.
• Creating and/or publishing the suspension list, removing providers from the suspension list, and work on the operative report analysis/suspension process.

Greater Seattle Area

• Collecting, scanning and preparing medical documents to be filed into electronic health records system (NextGen).
• Abstracting medical documents (consult visits, diagnostic reports, hospital encounters) into EMR.
• Reviewing, verifying and processing medical release of information requests and ensuring HIPAA compliance.
• Helping patients troubleshoot with Neighborcare Health Patient Portal.
• Answering internal/external phone calls regarding health information questions.
• Training new staff in HIM department in regards to EMR application and abstraction process.

Greater Seattle Area

• Providing custom billing procedures for ten medical provider offices.
• Office services ranging from chiropractic, internal medicine, pain management to dermatology.
• Processing claims for various types of insurances including private, MVA, L&I, Medicare/Medicaid.
• Utilizing Cerner billing software, OneHealthPort, chiropractic EHRs (ChiroTouch and SmartCloud), ICD-10 and CPT codes.
• Opening and closing office, entering patient registration information, processing patient and insurance payments, monitoring patient delinquency, filing patient/billing documents, sorting and sending mail, faxing.

Greater Seattle Area

• Assisting Resident Director of University of Washington Family Housing in managing 160 housing units.
• Opening and closing Residential Life Office, responding to incoming phone calls/emails, scheduling appointments, handling resident paperwork, creating and filing documents, previewing apartments to prospective.

• Opening and closing shop, interacting with a diverse and high volume customer base, working as a team member towards achieving sales goals, operating the register, preparing bank deposits, auditing and managing.
• Top selling associate for Summer 2013.

Greater Seattle Area

• Cashier and customer service representative in textbooks, supplies, general books and collegiate merchandise department
• Providing assistance during Winter rush
• Maintaining orderliness of merchandise
• Operating Ratex software

Bachelor Of Science (B.S.), Health Information/Medical Records Administration/Administrator

Education record

Education record

Education record

Activities and Societies: Vice President of National Honors Society Student Government Senator