Priyanka Prasad Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –Competent individual with over 12 years of captivating experience in the arena of Marketing Operations, Campaign Management, Marketing Budgets•Extensive knowledge on Data analysis and expertise in handling Dashboards using Excel and Power BI•Well-versed with applications and tools such as Google Analytics, Micro Strategy, SalesForce CRM, Business Objects. Working knowledge on SQL Queries. Excellent hands on Inhouse Applications such… Show more 𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –Competent individual with over 12 years of captivating experience in the arena of Marketing Operations, Campaign Management, Marketing Budgets•Extensive knowledge on Data analysis and expertise in handling Dashboards using Excel and Power BI•Well-versed with applications and tools such as Google Analytics, Micro Strategy, SalesForce CRM, Business Objects. Working knowledge on SQL Queries. Excellent hands on Inhouse Applications such as Marketing Offer management system, Order Depot, Titles Admin tool.•Achieved a remarkable increase in conversion rate by successfully transitioning renewal orders to monthly billing, elevating it from 7% to an exceptional 16%.•Attainted Impressive success in driving sales growth in a specific channel and delivering an outstanding profit increase from 14% to an impressive 22%.•Exhibited remarkable problem-solving skills and a meticulous approach in managing order rejections, effectively analyzing and reprocessing them to achieve a remarkable success rate of over 95%, ultimately converting them into substantial profits.•Drove unprecedented results by handling a portfolio of 100+ US clients and achieving an outstanding 92% retention rate over a span of six years.•Implemented strategic initiatives resulting in a remarkable 3% reduction in cancel rates across all channels, enhancing customer retention and driving business growth.•Worked on a process automation project using Lean data thus by eliminating manual work which can be delivered flawless within 3 hours.•Leading and developing a high-performing team consisting of 5 Analysts, including hiring, coaching, and mentoring team members to foster their growth and drive team success. Show less

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 – 𝗖𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲 𝗠𝗮𝘀𝘁𝗲𝗿 𝗗𝗮𝘁𝗮:❖ Was Responsible for maintaining customer and vendor records for 64 SOC. ❖ Was alone responsible for handling Automated Workflow system for 9 Countries.❖ Meeting the SLA time and solving the queries efficiently.❖ Handling Bank Master Records for 64 SOC.𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝘀 𝗣𝗮𝘆𝗮𝗯𝗹𝗲:❖ Invoice Processing❖ Re-booking of Invoices❖ Vendor Clearing❖ Reconciliation

Bachelor Of Business Management, Finance, General

Ssmrv, Bbm- Finance