Prasad R Email & Phone Number

Chennai, Tamil Nadu, India

> Developing opportunities for business growth through various activities such as market research, strategic planning, sales and marketing, customer relationship management, and partnerships.> Conducting market research to gather information on customer needs and preferences.> Creating and managing a sales pipeline to generate leads and close deals.> Analyzing competitors' strategies and market trends.> Reporting to senior management on… Show more > Developing opportunities for business growth through various activities such as market research, strategic planning, sales and marketing, customer relationship management, and partnerships.> Conducting market research to gather information on customer needs and preferences.> Creating and managing a sales pipeline to generate leads and close deals.> Analyzing competitors' strategies and market trends.> Reporting to senior management on business performance and growth opportunities. Show less

> Partner with our engineering team to find and fix bugs before they impact our customers.> Provide feedback to our product team about product improvement opportunities. Work with sales team and customer success team to provide product-based support to them.> Provide support via phone, email, and chat, helping our customers troubleshoot and resolve any issues that arise. Also, provide internal and external customers with product training and demonstrations.

Chennai, Tamil Nadu, India

> Analyze and resolve service requests logged by customers on Zoho app’s on-demand products within the service level timelines. > Contribute to continuous process improvements by understanding the product support strategy and model. > Collaborate with the development team to identify opportunities to introduce new features and enhancements as requested by customers on the app. > Create new training material and update existing ones and improve the… Show more > Analyze and resolve service requests logged by customers on Zoho app’s on-demand products within the service level timelines. > Contribute to continuous process improvements by understanding the product support strategy and model. > Collaborate with the development team to identify opportunities to introduce new features and enhancements as requested by customers on the app. > Create new training material and update existing ones and improve the productivity and efficiency of new and existing associates through training and refresher sessions. Show less

Chennai, Tamil Nadu, India

> Creating and maintaining a list/database of prospect clients; maintaining a database (CRM, Excel, etc.) of prospective client information.> Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.> Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process.

Chennai, Tamil Nadu, India

> Assisted new merchants in setting up their own shopping websites via Groupon, and negotiated and finalized deals related to the shopping websites.

Bachelor Of Engineering - Be, Computer Science

Digital Marketing

High School Diploma, Computer Science