8 years of experience as an individual contributor in creating comprehensive and user-friendly documentation for software applications.Proven ability to simplify complex technical content for user-friendly documentation.Adept at independently gathering information and adhering to project timelines.● Coordinate with the stakeholders in preparation of documentation and to create content for sales and marketing materials for the Cyber domain.● Conducted in-depth research to simplify complex technical information and designed the documents in adherence to DDLC life cycle, ensuring high-quality and timely delivery.● Ensured document quality through self-reviews and peer evaluations. ● Maintained an up-to-date knowledge repository, documented case studies in the portal.● Supported end-to-end communications during events, campaigns, etc ● Led end-to-end coordination of diverse campaigns, ensured alignment with objectives, and enhanced client engagement.● Created email promotion content, managed calendars for consistent messaging and optimized delivery schedules for enhanced engagement.● Independently created User guides, Manuals, Installation Guides, Release Notes, Training Materials, and other technical documents for various applications (mobile, tablet, and web)● Coordinated with cross-functional teams in a process-oriented environment, Scrum methodology.Knowledge on structured documentation and having skills of MS word, XML editors (Arbortext & Oxygen) for authoring and basics off API documentation. Having good knowledge of DDLC and basic process of SDLC. Able to adapt to a fast-paced and ever-changing environment where I can use my past skills to better the company's documentation and training effort.Skills: Create/Update/Manage Software end user and Technical Documentation and Knowledge base in MS Word/XML-DITA based tools/ Basics of Github and Swagger Currently, looking for job change.
