 Transition / Transformation - In charge for O2C & Asset Management . Leading Collections / Cash application / Billing and CMD process Leading Implementation of WORKDAY / Service now / JIRA Performed quality control and monitored production efforts. 0versaw problem resolution to address barriers to operational efficiency. Coordinated internal assignments, scheduling and communications to extend informational transparency and workforce management. Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices. Encouraging and promoting ideas aligned to business needs and benefits. Analyzed department metrics and performance and reported findings to management. Streamlined the operations to consistently deliver on targets Leading Team engagements / BCP / Quality Frames Work / Peoples Ambassador

 Leading integrated operation management support in Record to Report / T&E Purchase card Administration and Purchase order Creation process . Transition in - charge for Procard Administration / Asset management / Billing Process to India from Americas . Ensuring that SLA's are met and constantly motivating and supporting the Team for optimum productivity and efficiency. Leading Team Engagements / BCP and Business Impact Assessment Ensuring smooth month end close / Financial reporting Lead the team engagements / Business excellence Management reporting / Performance appraisals

 Part of multiple teams in Finance & Accounts domain related to Inter Company GL / Record to Report / Vendor Management / Collection and Cash application Leading inter company and Cash application Team . Leading Intercompany Reconciliations /Invoice preparation / Aging file preparation and follow up with trading partners for payment . Cash Applications and Post with Clearance. Controller for Vendor set up (Supplier, Inter-company & Employees), Vendor Management & Customer Service Department (CSD). Aging receivables follow-up and Collections

 Specialized in all query handling (Citibank's Credit card, Banking, Loans Divisions). Specialized in Credit limit enhancement process. Preparation of Loans Reconciliation. LOP (Loan on phone) Report preparation and submission to Management. Monitoring Citibank online, Email queries and assigning the work to team Members . Handling High profiled customer Queries, Escalations through Email channel and CBOL (Citi Bank Online ) .