Prashant Arora Email & Phone Number

Bengaluru, Karnataka, India

At Google, I was on a mission to organize the world's information and make it universally accessible and useful. As a operations Engineer (Cloud), I played a key role in advancing our cloud infrastructure, driving innovation, and ensuring the reliability and scalability of our services.Responsibilities:1. Cloud Architecture and Design:Architect, design, and implement scalable and reliable cloud solutions on Google Cloud Platform (GCP).Collaborate with cross-functional teams to understand business requirements and translate them into effective cloud architectures.2. Infrastructure as Code (IaC):Utilize Infrastructure as Code (IaC) principles to automate the provisioning and management of cloud resources.Develop and maintain reusable and scalable automation scripts to streamline operational tasks.3. Security and Compliance:Implement robust security measures, following industry best practices and Google's security guidelines.Conduct regular security assessments, identify vulnerabilities, and lead initiatives to enhance security.4. Incident Response and Monitoring:Proactively monitor cloud environments, respond to incidents, and collaborate with incident response teams to ensure rapid issue resolution.Establish and refine monitoring solutions for key performance metrics and system health.5. Resource Optimization:Optimized resource allocation and utilization for cost-effectiveness and operational efficiency.Stay informed about the latest GCP innovations and apply them to continuously improve and optimize cloud resources.

Bengaluru, Karnataka, India

As a Data Management Analyst with expertise in Salesforce at Google, I was responsible for overseeing the effective management and utilization of data within Salesforce, ensuring data accuracy, integrity, and accessibility. My role was involved in analyzing data, developing reports, and providing insights to drive data-driven decision-making across the organization.Responsibilities:1. Salesforce Data Management:Design, develop, and maintain data models, custom objects, and fields within Salesforce to support data requirements. Monitor and manage data quality, identifying and resolving data issues, inconsistencies, and duplicates.2. Data Analysis and Reporting:Analyze large datasets within Salesforce using Salesforce reports, dashboards, and analytics tools to identify trends, patterns, and insights.Generate and distribute reports and visualizations to stakeholders, providing actionable insights for business decision-making. Collaborated with stakeholders to understand data needs, develop custom reports, and optimize data visualization.3. Data Integration and Migration:Collaborate with IT teams to design and implement data integration solutions between Salesforce and other systems.Manage data migration projects, ensuring data accuracy and completeness during the migration process.4. Data Governance and Compliance:Establish and enforce data governance practices within Salesforce, ensuring compliance with data privacy regulations and internal policies.Define access controls, roles, and permissions to protect data privacy and ensure appropriate data access levels.5. Stakeholder Collaboration:Collaborate with cross-functional teams and business stakeholders to understand data requirements and provide data management expertise.Partner with business users to train, support, and guide them in effectively utilizing Salesforce data management capabilities.

Hyderabad, Telangana, India

As a Media Data Specialist at Randstad, I played a vital role in managing and analyzing media data to drive effective marketing and advertising campaigns. You will work closely with cross-functional teams to collect, organize, and analyze media-related data, providing valuable insights that inform decision-making and optimize marketing strategies.Responsibilities:1. Media Data Analysis:Collected and analyze media data from various sources, including digital advertising platforms, social media channels, and market research tools.Conduct data exploration, identify trends, patterns, and correlations, and extract actionable insights to enhance media campaign performance.2. Data Management and Reporting:Designed and maintain data repositories and systems to ensure the accurate and efficient storage, retrieval, and organization of media-related data.Create and deliver regular reports and dashboards that effectively communicate media performance metrics, key insights, and actionable recommendations to stakeholders.3. Campaign Optimization:Collaborated with media planning and buying teams to evaluate and optimize media campaigns based on data insights.Monitor campaign metrics and key performance indicators (KPIs) to ensure alignment with campaign objectives and optimize return on investment (ROI).4. Data Quality and Governance:Implemented data quality controls and processes to ensure the accuracy, completeness, and integrity of media data.Identify and resolve data discrepancies or inconsistencies, working closely with relevant stakeholders and data providers.5. Collaboration and Stakeholder Management:Collaborated with cross-functional teams, including marketing, advertising, and analytics, to understand data requirements, align strategies, and deliver insights.Partner with external vendors and data providers to access and leverage relevant media data sources.

Hyderabad, Telangana, India

As a Transaction Risk Investigator at Amazon, I played a critical role in ensuring the security and integrity of Amazon's online marketplace by investigating and preventing fraudulent activities, unauthorized transactions, and policy violations. I was responsible for reviewing and analyzing customer accounts, transactions, and patterns to identify potential risks and take appropriate actions to protect customers and Amazon's platform.Responsibilities:1.Fraud Investigation:Conducted detailed investigations into suspicious transactions, customer accounts, and seller activities to identify potential fraud, policy violations, or unauthorized activities.Utilize various tools, data sources, and investigative techniques to gather evidence, assess risks, and make informed decisions.2. Risk Assessment and Mitigation:Analyzed customer accounts, orders, and transaction patterns to detect and assess potential risks and fraudulent activities.Apply risk mitigation strategies to prevent financial losses, protect customer accounts, and ensure compliance with Amazon's policies and guidelines.3. Policy Compliance:Monitored and enforced compliance with Amazon's policies, terms of service, and community guidelines.Identify and report policy violations, unauthorized activities, and potential loopholes in the system to help strengthen fraud prevention measures.4. Collaboration and Communication:Collaborated with cross-functional teams, including Customer Service, Legal, and Security, to share information, escalate complex cases, and coordinate appropriate actions.Communicate investigation findings, outcomes, and recommendations to stakeholders effectively, both verbally and in written reports.5. Process Improvement:Identified opportunities to improve fraud prevention processes, tools, and systems by providing feedback and suggestions based on your investigation experience.