BID MANAGER,PURCHASE AND DISTRIBUTION MANAGEMENT OF IT Assests, it-admin

: (Approx) 8 years of Experience in Telecom Industry with Domain ExpertiseJob Profile in MTNL in IT section:  Maintenance /Installation of computer and peripherals of the entire Corporate Office, which houses approximately 200 PC’s and 50 laptops. Leading the said work which typically involves the following activities:Tender Creation & Management: - Floating of all tenders after verifying specifications, BOQ & drawings, getting technical & commercial comparisons done negotiations and finally allotment of work & agreement.Manager of Tech support & AMC Also leading the AMC which comprises the list of activities as stated above herein leading the team of 6-7 hardware engineers that are being provided by the AMC vendor. Work also involves leading the complaint resolution team of engineers. Responsibility involves resolving the complaints of the higher management (CMD & Board of Directors, PSU corporate clients) on high priority. Pursuing with the vendors when the SLA as compiled by the vendor is violated. Involves as a key person for installation commissioning and end to end management for video conferencing system in Corporate Office.  Providing training to higher management on various tendering tools and websites of MTNL Preparing & presenting on IT services for higher management  Providing Internal Training Acted as a SPOC for discussion with Multiple Vendors on Multiple IT Projects Operations Management Lead a Team size of 3 and conducted internal trainings as well. Successfully completed several departmental training on latest technologies like :-MPLS,SDH,OPTICALTRANSMISSION and Management Theories Provisioning and maintenance of IPTV service in Delhi from MTNLs Network operating centre, Which includes looking after the operations from booking of IPTV till its installation and complaint resolution (technical as well as commercial) of the customers by working in a 24x7 environment and with a team of 15 assistants