Prashant D. Email & Phone Number

Mumbai, MH, IN

 Ensure Unified Communications (IP Telephony) design is superior using the best practices to meet the current and future needs of the organization. The network design should ensure that it is secure, has high availability, low latency and is highly scalable. Been onsite (Netherland) for telephony project transition for 3 months on STWP, which involved.

Mumbai Area, India

 Worked as an integral part of Incident Management, problem management, and Change Management on project of Maersk Shipping Corporation. Worked on Cisco VoIP devices like call manager, CUCM, IPCC Enterprise (ICM), UCCX, IPCC Express, Cisco Unity, Unity Express, Voice Gateways, ATA. Managed more than 56 IPT/IPCC which includes over 525 sites across.

Working with Tata communications as Network Executive wherein I get the opportunity to manage and troubleshoot VoIP core network connecting across the globe, managing various Call Centre and Enterprise customers. Managing the International calling for all customers. This gives me opportunity to work on Service Delivery to Service Assurance. It involves.

 Troubleshooting core router issues connecting WNS offices across the globe as well process routers connecting remote locations using mixture of Cisco and Juniper products like Cisco 2600, 2800 and 3600 series of routers as well as Juniper M5, M7, M10 and M20 series of routers for leased line based processes and Juniper J4300 routers of Internet based.

Mumbai Area, India

Security Engineer, fortified firewall