Prashant Dhingra Email & Phone Number

A highly experienced and self-motivated Enterprise Monitoring Tools Architect and Implementation expert with broad experience in design, consult, build, migrations & upgrades. Adept at various Positions, Individual as well Lead, to manage implementation and operational support for Infrastructure Monitoring, Availability & Capacity Planning through OEM solutions.•Seasoned professional with outstanding experience in Consultation, Design, Administration and Operational Support of Tools for Monitoring, Event Management, Capacity Planning, Application monitoring, Service Modelling and Automation.•Handling Migration projects of high magnitude for Clients to move them from different EMS Solutions seamlessly and without any Service Disruptions.•Establishing self in Individual capacity as well as leading teams to provide support and implementation services under a Shared Service platform.•Experience in designing custom monitoring solution, implementing, transitioning high-end Enterprise Management Solutions, along with strong customisation skills and integrating monitoring products.•Extensive experience with project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects.•Extensive hands on experience in Industry leading EMS Tools: BMC Truesight Suite (formerly BPPM), BMC Impact Manager (BEM/SIM), BMC Performance Manager (PATROL), Server Automation Tools: BMC Server Automation & BMC Atrium Orchestrator, Infrastructure Discovery Tools like BMC Discovery (formerly ADDM), Network Monitoring & Management Tools: HP NNM, Solarwinds, Ciscoworks, BMC Network Automation and Steel Central AppResponse. Extensive experience on HP Operations Manager (HP OM). Good exposure to Windows and UNIX systems with scripting in Shell and Perl.

Listed skills include It Service Management, Itil, Enterprise Architecture, Service Delivery, and 17 others.