Prashant Kumar Email & Phone Number

New Delhi, Dl, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

 Carefully reviewing and organizing the product backlog to ensure that all tasks are aligned with priorities. Regularly updating the product roadmap and features to enhance stakeholders understanding of the product plans. Coordinating with cross-functional teams such as Engineering and Customer Support to ensure everyone is on the right track. Creating clear and detailed documentation, including user stories and wireframes, to clarify product requirements. Leading the product delivery process and ensuring timely completion across different teams within the company. Facilitating effective documentation processes to support the product's go-to-market plans and operational needs. Attending all demonstrations and ensuring that User Acceptance Testing (UAT) occurs on schedule.

Hyderabad, Telangana, India

Contractor to PwC. Engaged with users to comprehend and record their requirements effectively. Took a pivotal part in outlining business requirements and creating business requirement documents, specifically in ITIL and ITSM services. Conducted gap analysis, formulated test cases, and executed functional testing. Aided development teams by converting business requirements into functional specifications, design documents, process diagrams, and use cases. Held responsibility for Root Cause Analysis (RCA), Service Level Agreement (SLA), and management communications. Demonstrated proficiency in handling critical issues and tickets, offering solutions for complex product problems.

Bengaluru Area, India

 Oversaw integration of third-party APIs including Razorpay, Paytm, Plutus, Easy Rewards, Capillary, Increff, and various logistics partners and aggregators. Managed end-to-end software implementation for renowned retail brands, from gathering requirements and designing to creating test configurations, integration, and UAT testing. Contributed to the development of retail solutions such as billing, inventory management, schemes & promotions, Omni Channel, CRM, and 'phygital' modules. Collaborated with clients to develop Standard Operating Procedures (SOP) for enhanced project deployment and business efficiency. Led the Customer Success team, actively engaging with customers to improve deliverables.

Bengaluru Area, India

Key Responsibilities: Coordinated with Operations Manager to provide product knowledgeinformation and display guide lines for the stores.Worked with the Internal team to identify growth opportunities andminimize down-trending business by store.·Involved in seasonal assortments and manage the ongoing basicassortment Update and manage OTB by category.· Analyzing sales by item, style, region, store margin, and profit reports.· Performed daily, weekly and monthly reviews and analyses of currentprocesses using operational metrics and reports.·Identify key items and key looks for each delivery to simplify visual workon the store floor. Key Achievement: Promoted as Business Intelligence from Store Operations within TWO MONTHS of joining in Future Group.

Bangaon Area, India

Working and assisting in all Operational procedure of store management

Indira Nagar, Bangalore

Marketing PlanPromotional StrategiesSocial Media Marketing Print AdsAdvertising Strategy Consumer Behavior Market Research Vision, Mission & Values

Master Of Business Administration (M.B.A.), Business Management, Marketing, Operations, International Business & Marketing, Smm, 67%

Activities and Societies: Member of Cranium fest, Student in Marketing

Bachelor'S Of Techonolgy, Electrical And Electronics Engineering, 60.92%

Activities and Societies: ISTE B.tech (Engineering in Electrical & Electronics Engineering ), SR Engineering College, Autonomous, Warangal.

Intermediate, Mathematics Physics & Chemistry, 85.7%

Activities and Societies: TRSV

Matriculation, 70.2%

Activities and Societies: Scout, Taru Mitra, Eco-Club, NCC Schooling