Prashant Pai Email & Phone Number

Mumbai, Maharashtra, India

India

Nature of experience:• Heading team of Mumbai Western Europe & uae trade operation & acting as back up for mumbai Trade team unit head (Current FTE: 80 & Projection of 108+)• Expert into proces migration processes to tier 2 cities.• Responsible for FTE budgeting, drafting statement of work, drafting COB strategy & implementation. • Responsible for BAU improvement to make process audit & compliance compliant.• Responsible to address spoke internal & External audit. as well as other activities like L & d, HR co-ordination.• Responsible to meet SLA, Tracking FPA, conducting root cause analysis & conduct other analysis like parito analysis, rational analysis for STP, FTE planning.• Handled customer queries & complaints.• Working on RPA project for process automation & mentoring GB project. • Conducting Interviews for new joiner, Setting H1, H2 goals for team, one on one for team members to understand & address team concerns, managing internal transfer & ensuring strong internal backup mechanism across the departments.• Conducting trainings for academic trade finance levels & compliance controls

Mumbai Area, India

Polaris Software Lab Ltd. (Jan 2008 till Jun 2013)Title: Project Manager. Being on site, Worked as Consultant cum RM for SAMBA, (Affiliated of Citigroup), Riyadh. Nature of experience:Effectively handled Operation project portfolio & resource allocation for projects. Evaluating operational process to support business initiatives & process improvement.BA with extensive banking experience across various operations in requirement gathering, testing, implementing, and managing complex business processes,Handled E2E process re-engineering,customization and finalizing the process requirements and its impact on other modules Identification of New process to reduce the risk of Manual error & ensuring adherence to compliance policy.Have headed & involved SDLC process Preparation of BRD,FSD & Test plan.Co-ordinate with all stakeholders and development team for all the phases in the project & coordinate for UAT.Drafted Training material & user manual Successfully conducted training sessions Coordinating with change management and incident management.Performed data gap analysis for smooth data migration & identify the functional gaps along with volume analysis. Coordinating with various stakeholders for requirements phase, impact analysis, testing Phase, implementation and maintenance phase & data migration process supported by volume analysis. Reviewed RFP & have guided vendor for smooth implementation of project. Projects Undertaken: 1. Cash management projects: 2. Trade Finance projects: 3. FILENET Key Projects: 4. Credit & Risk Management projects:

Mumbai Area, India

Nature of experience:Heading team of 30 FTS's under operation. Responsible to meet service level agreements, review of outstanding transactions, Monitoring rejection and TAT analysis.Responsible for process improvement, reduce the TAT & developing team spirit.Attending customer queries & complaints.

Mumbai Area, India

Responsibilities:• Having hand on experience on Import LCs, Export LC’s including Vendor Marketing Program, Shipping Guarantee, Bank Guarantees, collection & settlement. • Responsible for smooth functioning of cob objective• Responsible for arranging effective backup system across department• Responsible for Bangladesh Central Bank Reporting• Responsible for clean operations delivery, audit and processing of transactions within the agreed TATs• Familiar with the core banking systems – TRIMS, IBBS, Central Image and FLEXCUB• Constant and regular review of processes and performance with focus on improving departmental competency / performance rating• Provide overall supervision / leadership to the staff• Forge strong partnerships with the branch to operate the Trade Operations group as part of the global teamAchievements:• Star of the month (Aug 2004) for automation of reporting activity and handling high volumes with reduction of TAT.• Team of the Quarter (1st Qtr 2005) for maintaining high standards of backup mechanism. • CGSL Spot Awardso For Processing High volumes of transactions under single review Policy and lead the department with limitations of less manpower- (Dec 2006)o TAT reduction and Rejection Analysis - (June 2007)• Successfully implemented FLEX (financial system) based on identical credit lines by performing UAT.• We have successfully achieved the objective of Trade finance COB (Continuation of business) with a setup at Chennai.

Responsibilities:• Responsible for Export Bill scrutiny and Export Payments.• Responsible for keeping track of nostro credit for the daily treasury reporting purpose.• Arranging MIS report for monthly audit purpose and preparing trade letter head.• Responsible for Report of Exports outstanding statement (XOS) for RBI reporting purpose.

Pgdms, Finance, 1St Class

Green Belt Certification, Six Sigma Certification

Activities and Societies: Have did certification & have done project for tat reduction successfullyGB PROJECT FOR TAT REDUCTION &.

B.Com, 1St Class

Cdcs, Trade Finance Specialization, Certified

Gniit, 1St Class

Undergone a Professional Training program of 1 ½ year GNIIT from NIIT institute