Prashant Rajpal Email and Phone Number

Led the development and execution of AI/ML product roadmap, collaborating with cross-functional teams including data scientists, engineers, and designers.• Created an AI/ML Model Observability Platform to monitor any AI/ML & Decision Models at scale.• Developed Data Visualizations for monitoring the AI/ML Models in Production• Migrated Legacy SAP Deterministic Rules to AI/ML Model with an efficiency of 95%

• Worked as a Product Owner of Website front end squad and backend API squad within ecommerce domain.• Optimized Product metrics like conversation rate, Net promoter score, churn rate, bounce rate, etc.• Directed integration of cart, resulting in 3%+ in sales along with cart abandonment functionality through a 3rd party integration Cheetah.• Supervised a team of 13 that maintained APIs of Ecommerce platform.• Analyzing the google analytics requirements to implement the data layer events on the website to push the data to GTM.• Collaborate with business users of Digital Marketing teams, Vendors, and IT teams to introduce process.• Analyzed the requirements to integrate Cimpress designer tool in pens.com website.• Worked on analyzing the customer data platform implementation for the company.• Generating Dashboards, scheduling daily reports & other Ad-hoc reports by using looker• Developed roadmap and plan to develop and ensure ecommerce portfolio is executed well across all businesses, working with global and cross-functional teams.• Tracked and monitored performance for all digital content projects. Provide direct feedback/analytics with the goal to improve response/revenue through Google Analytics data capturing.• Worked closely with the Tribe lead and Ecommerce director to prioritize the site and backend development roadmap. Support in UAT.• Performed project management activities, including active mitigation of any risks to the project scope and schedule, and providing status updates.• Worked with the Engineering Leads to manage technical debt and ensure timely delivery of projects.• Worked cross functionally with the business heads and delivery heads to execute the product strategy and roadmap.• Leadership: Interacted with Senior Manager/Director leadership; manages by influence, mentors team members, engages with cross-functional teams; evangelist for transforming the way we work & continuous improvement.

• Built a Product SCORE+ which is a suite of applications that includes certified HEDIS Rule engine, Medical Record Retrieval and Tableau Reporting based on the NCQA (National Committee for Quality Assurance) norms.• Help technical team with debugging the API, web services and stored procedures to meet the needs of feature.• Did data collection, data mining and data visualization for developing analytics for the Product.• Participated in Pre-sales activities- customer demos, providing details of solution, creating UI mock ups and designing proof of concept.• Work as a product owner and translate stakeholder requirements to elicit the feedback into over different tangible deliverables such as BRD, functional specifications, use cases, user stories, workflow/process diagrams, data flow/data model diagrams, wireframes for executing workshops with the client / external consultants.• Design and development of Analytics Tableau dashboard using extensive functional analysis.• Analyze market trends and studied competitor’s HEDIS solutions to incorporate a solution. • Develop and maintain a product roadmap based on business priorities and give demos to clients.• Reaching out to different markets to understand existing issues and convincing them for adoption of SCORE+ solution.• Identify and reconcile errors in client data to ensure accurate business requirements.• Redesigned HEDIS product strategy based on market research and customer feedback.• Worked in US Healthcare domain, CQM processing, Payer market to build a product Medical Record Retrieval for Health plans.• Bagged 2 big customers (SC and JHHC) within 2 years of the product and designed multiple provider campaigns to support Out of Area network providers in the product.• Adept with technical aspects of the product like helping QAs with right workflow of the database.• Adept with INVEST and 3C to develop quality user stories and handling multiple scrum teams.

• Played the role of Associate product manager and prepared Business Requirement documents (BRDs), FRDs and revised documentation for business SOPs to collate the data gathered from various stakeholders.• Worked on a B2C product named AB Multiply that is a mobile and web app and is based on wellness domain.• Help technical team with debugging the API, web services and stored procedures to meet the needs of feature.• Worked on Rest APIs and SQL queries as a Business analyst to analyze the first level of problem.• Handled integration of Multiply a wellness product of ABHI with lifestyle partners like Gibibo, Uber, PVR, ABOF, Samsung and Big basket.• Integration with wellness partners like Allegra, Healthcare Magic, Ekincare, Mediassist and MMI Holdings.• Accountable for end to end implementation of lifestyle and wellness integrations.• Documented the requirements gathered from business owners including product head, business head and sales head.• Build and automate actionable models & dashboards for reporting on key operations and support functions.• Provide analytical support to business leaders to develop key insights and suggestions on how to optimize business operations.• Liaising with technical leads and programmers and with business stakeholders across the three main divisions of the business.

• Experience in all phases of the Software Development Life Cycle (SDLC).• Defining project plans, writing technical specifications, and delivering project status reports.• Help technical team with debugging the API, web services and stored procedures to meet the needs of feature.• Co-Ordinate with various teams like SSIS/SSRS, ETL and Business Objects team for reporting purposes.• Well versed with agile methodology.• Conduct Sprint Review meeting and document progress, action items and track to closure.• Performed SWOT and Gap analysis for the new functionality requirements.• Assisted Business User during deployment in formulating User Acceptance Testing (UAT) for customized application and getting confirmation for product Release and be involved with all phases of development (analysis, design, coding, testing, deployment).• Work with various support teams (technology, design, marketing, contracting) to manage operational issues.