Prashant Sharma Email & Phone Number

Faridabad, Hr, In

New Delhi, Delhi, India

ELV Consultant EngineerIT Infrastructure Designing (Active and Passive)Passive like : Tray Installation, M.S and G.I Pipe Conduiting and CablingActive : EPBAX (Configuration and Installation), Network Routing (Layer1 , Layar2 and Layer 3 switching) Data Center Installation

Haryana, India

Optimized processes and supervised 17 non payroll employees, including overseeing administration,budgeting, service, and scheduling protocols.• Handling Panipat District of Haryana BSNL Bharat Net Project To connect Each GRAM PANCHAYAT withthe Internet and manging 700 KM 24F Fiber Maintenance.• I was Leading the team of Sonipat district’s Ganaur Block, Hisar district’s Hisar-1 and Agroha Blocks,Ambala District Saha and Ambala-1 Block (January 2023) PANIPAT District all Blocks Bhiwani DistrictTosham Block .• Key Responsibilities were prepared FRT (First Response Team) trained them and guide themaccordingly.• Aline team in the bases of skills with proper equipment and guide them to achieve daily targets.• Overall Maintenance of ONT setup and activation (Including Fitting and DC Supply)• This Project working is monitoring and helped by BBNL (Bharat Broadband Network Limited) (PSU).• Co-ordinate with BBNL Team and BSNL Team and report to Fastway Transmission.• Analysed user-generated trouble tickets to determine causes of problems and took appropriate action forresolution.• Operate NOFN NMS to check tickets and updates of active & deactivate ONTs.

Panipat, Haryana, India

• I Manage Budget, Customer relationship, Marketing & Sales, Technical aspects, Stocks and lead theteam to get best results• Extensive experience with routers, switches, firewalls, VPN, VOIP, WAN, and LAN• Manage Entrepreneur Application to generate reports and manage customer Service• Managed cluster expenditure by adhering to set budget.• Managing the report of team activities to ensure quality of Network.• Testing and generating OTDR report on timely basis for maintaining network quality• Provide network support to customers, troubleshooting network issues.• Analysed sales data to manage cluster performance and make informed financial decisions.• Co-ordinate with local LBOs and Internet Service Provider and convince them• Leading Engineers, Technicians and Splicers for Fault Analysis and Completion.• Arrange Meeting on weekly bases for better performance• Create small campaigns of marketing to build healthy relationship.• Manage 3 GPON OLT (16 PORT) NOKIA & ZTE .• Maintaining SMPS, Battery bank and DC elements, DG and SEB Power supply• 1500 Customer been handling in a Panipat district.• I was handling 5 Technical and 9 non-technical employees (1 accountant, 4 helper, 2 salesexecutives, and 2 call executives)• Coordinate with State business developer (Net plus Broadband Pvt. Ltd.) and provide them theground level data.

Delhi, India

• Increased credibility and KAICIID awareness by developing online and offline marketing collateral andpresentations, public relations campaigns.• Developed engaging and creative content on website for awareness.• Collected performance data on each promotion event to better Campaigning.• Worked closely with the project head to identify needs and challenges and provide solution-orientedcampaign themes.• Masterminded highly successful digital strategies for various social platforms to engage maximum personswho have similar thoughts and similar agenda.