Prashant Singh Email & Phone Number

Ireland

Ireland

Singapore

• Maintain, upgrade and support systems and environments (public cloud and private-premises) with high up time.• Plan and complete regular updates, upgrades and patch maintenance• Automating operations processes via tools• Research, log, escalate and resolve technical issues on environments with in SLA.• Monitor online communication channels during business hours to field questionsCore development / programming & maintenance of applications and frameworks.• Testing applications with different releases of Cloudera Data Platform (CDP) software.• Ensuring software quality by debugging applications, solving compatibility problems, and resolving any issues that prevent smooth operation of the software• Deploying & maintaining applications on the Cloudera Private Cloud or Public Cloud.• Documentation: commenting code, creating documents for installation, configuration and usage instructions.

Singapore

As a Senior Service Delivery and Operations Engineer for dedicated projects, focusing on operations and system administration.• Managed server and product installations on bare-metal servers, including RAID configuration and storage provisioning.• Led network integration and optimized Linux servers (CentOS/RHEL) for high-performance and stability.• Performed major and minor upgrades, patch deployments, and software maintenance releases.• Automated tasks using Ansible playbooks and shell scripts.• Conducted protocol and packet analysis using TCPDUMP and Wireshark for troubleshooting and integration.• Provided onsite support and operational maintenance across multiple data centers in Singapore.• Resolved critical issues, supporting Priority 1 and Priority 2 tickets within SLA, while working extensively on Deep Packet Inspection for 3G, 4G, and 5G deployments.• Conducted POC and UAT for new projects, while preparing high- and low-level design documents and technical change requests.• Reduced night activities by implementing Ansible for configuration management.• Lowered vendor operations costs by streamlining support levels, retaining only L4 support.• Independently conducted POC and production readiness for Apache Airflow and TrendMicro Deep Security, saving significant cost and time.• Received two awards from the VP for resolving critical revenue and customer-impact issues

Singapore

Made sure infrastructure and application are highly available for end customers. Managing Java/python based application running on Linux OS platform leveraging CISCO network and HP Servers. Also automating operational task via Ansible / Shell scripts.

Bangkok, Thailand

* Onsite deployments and operations on Telecom products (AAA/DRA/PCRF/OCS/SCP/IPLMS/DPI) for Tier-1 operators across APAC.* Directly engage with customer for solutions.* Actively participate in pre-post sales activities by providing demo and techinical input in RFP's.* Infrastructure readiness and application deployment, configuration, Major/Minor upgrade and Maintenance release installations.* Low level designing for proposed solution to client.* Network integration of the servers and application.* Extensively work on Linux servers.* Sterlite-Tech product installation and configuration on JBOSS6, TOMCAT-7, jdk 1.7* Installation and configuration of Oracle and Postgres database.* Install and configure the network and application Manager by ZOHO corporation for monitoring and alert.* Containerised the JBOSS and tomcat application via Docker.* Independently implemented RedHat Virtualization 4.1 for pre-production environment.* Frequently used network tracking tools like tcpdump and Wireshark, in order to trace the traffic and call flow error* Collaborated with cross project teams for deployment design and implementation strategy * Complete Data center rack readiness from racking, stacking, cabling, server OS installation and Storage.* Job required to understand the international standard RFC’s and 3GPP standards.* Troubleshoot critical and direct revenue impacting issues * Implemented few automation script to reduce downtime window and Priority 1/ Priority 2 issues to be solved in SLA.* Provide inputs for Change Request and Technical change request* Knowledge transfer for technical operations of project. * Performed the ITU-T testing for SS7 E1 cables.* Supported Dialogic Media Gateway and Signalling control Point.

Ahmedabad, Gujarat, India

Hired as Full Time OSS Engineer to implement the telecom products of Elitecore on the telecom operator’s majorly in APAC and EMEA. Catered clients like Magyar Telekom, Tata tele services, Airtel, CAT etc.Worked extensively with Telecom product vendors like CISCO and ERICSSON for product/solution integration and POC

Noida Area, India

* RCPL was the delivery partner for Hewlett Packard Education Services. * Manage Redhat Linux servers, Cisco Network and Netgear Firewall.* Install and configure applications and services like DHCP, SQUID Proxy, FTP and Moodle servers.* Perform Task automation and changes via shell scripting* Manage Wireless and Wired network integration with ISP

Master'S Degree, Computer Science

Master of Computer Application

Bachelor'S Degree, Computer Science

Bachelors of Computer Applications