Prashant Thakur Email & Phone Number

• Certified ServiceNow Developer ServiceNow CIS-ITSM, CSM certified, having IT industry exprience in ServiceNow admin/development nearly of 4 years and currently working with cognizant. I have mainly worked on ITSM And CMDB Modules.• Worked on Business rules, UI policy,Client Scripts, UI Actions, Script includes, Data Policy, Background Script,ACL,workflow,Reports SLAs, Catalog items, Events, Security Rules, Fix scripts, Inbound Actions, UI customizations, configurations, notifications, Scripting, etc.• Worked on CMDB Module.Worked on ITSM module.worked on itom.module.worked on problem management. Worked on incident module.Worked on change module.Worked on Service now reports, dashboard, articles.Worked on integration Module.