An MBA (Marketing & Finance) with 18+ years of experience in the areas of Business Development, Sales & Marketing, Key Account Management, Govt. & Project Sales, Channel Management & Customer Support Expertise in tapping potential accounts, analyzing their requirements, rendering technical guidance to the clients and negotiating (commercially) for the orders. Proficient in working closely with customers to define, prioritize & document business and operational requirements for enterprise-level IT solutions. Deftness in integrating standard product with customization and ensuring proper operation taking initiative in handling multiple demands by demonstrating flexibility for optimum customer satisfaction. An effective communicator with good presentation & negotiation skills and ability to discuss and work cooperatively with cross functional teams to make sure that the customers get prompt and quality technical support and project assistance effectively.