- Product lead for First Mile applications (Web & Mobile App) that enables operations team to pick shipments from 50k+ touch points (seller & warehouse locations) on daily basis -Was responsible for owning the product roadmap and aligning it with all the stakeholders- Worked closely with operations and planning team to improve business processes and created workflows for the proposed processes- Worked with internal & external development teams for the integration between different system - Facilitated training sessions with the cross functional teams- Led the development and PAN India implementation (across 2500+ locations) of new first mile pickup system which is capable of handling more than 3Mn+ shipments on daily basis- Drove the improvement in first mile processes that resulted in improvement of service levels and increased the FE productivity- Conceptualized the integration process for E-Lock system that replaced conventional seals with reusable e-locks for the network vehicles which helped in cost reduction

• Analytics Lead for Packaging And Supply Chain Business Unit• Created and managed dashboards for management which provides a consolidated view of key metrics and helps in key strategic decisions• Tracking, reporting and providing analysis on KPIs to identify the area of improvement in various line of business• Modelling and tracking of budgets for the LOBs• Focal point for co-ordination between various teams for new project implementation• SPOC for operations team’s Tech requirements• Conceptualized and successfully implemented multiple IT tools that solved various business issues like Inventory Management & Asset Tracking• Part of the core team that worked on the investor queries for fund raising

• Managing a multi-tiered team of 100 people, consisting of Senior Station Manager, Station Managers, Assistant Station Managers and Field Executives• Handling expansion activities in Central and South Delhi region which includes opening of new stations/hubs and hiring & training of staff• Ensuring exceptional customer service experience by meeting the target delivery time• Ensuring smooth operations by maintaining daily and weekly reports• Worked with senior management for improvement in cash management system and implementation of rider delivery app

• Create Opportunity and act as liaison between SCNext and NMIMS Mumbai• Involve SCNext / ISCEA in B-School events by arranging case study competitions / guest lectures• Promote the Brand Global SCNext/ ISCEA banner at all related events

• Performed Time-Value analysis of Axle assembly line which included measurement and study of cycle time at each work station and categorization of activities into Value Added and Non-Value Added activities• Identified and analysed Non Value Added Activities on Assembly line and made recommendations to reduce it• Identified bottlenecks and suggested ways to minimize them to achieve higher productivity

• Data Warehouse analyst responsible for providing monthly deliverables on time that were critical for our client business• Responsibilities included requirement gathering to upgrade the application , integrating the data from various source systems and providing monthly closure• Proposed and implemented automation of modules that reduced the dependency on source system