With over 20 years of experience leading high-impact technology programs across North America and Europe, I specialize in digital transformation, data management, and CRM solutions, delivering complex projects across diverse industries, including Retail, Pharmaceutical, Telecom, and Finance.Key Strengths:Client Engagement & Delivery: Proven track record of managing multi-location teams (onsite, nearshore, offshore) and building strong relationships with executive stakeholders. Expertise in navigating and aligning IT transformations to business goals.Data Management Expertise: Deep proficiency in data migration, interfaces, and analytics, including leading enterprise-scale projects involving data privacy, cybersecurity, and data-driven insights.CRM Leadership: Extensive experience in CRM platforms (Siebel, Oracle CRM, Oracle Service Cloud) and guiding CRM transformations in cloud and on-premise environments.Leadership & Team Building: Led global teams of up to 100, collaborating with senior executives, business leaders, and IT architects to deliver complex IT projects. Adept at coaching, mentoring, and driving cross-functional team performance.Strategic Vision & Business Acumen: Skilled in identifying emerging technology trends and aligning IT strategy with evolving business needs, ensuring organizations remain competitive and innovative.Project Leadership & Execution:Delivered large-scale digital transformation initiatives, from cloud migrations to BPM integrations.Executed full-lifecycle CRM implementations, driving operational excellence and enhancing customer engagement.Deep involvement in data management strategies, ensuring data integrity, compliance, and business intelligence.Strong experience in managing project planning, budgeting, risk mitigation, and client satisfaction for enterprise-level programs.I’m passionate about leveraging technology to solve business challenges, driving innovation, and leading high-performing teams. My approach is always collaborative and people-focused, ensuring alignment across all stakeholder groups and delivering measurable results.
Listed skills include Leadership, It Strategy, Oracle Crm, Consulting, and 47 others.