Prashant Kumar

Prashant Kumar Email and Phone Number

General Manager Infrastructure Project Management - PMO and Fault Repair Head for Field Service Delivery at Tata Play Fiber @ Tata Play Fiber
Prashant Kumar's Location
Mumbai, Maharashtra, India, India
Prashant Kumar's Contact Details

Prashant Kumar work email

Prashant Kumar personal email

About Prashant Kumar

I am an accomplished professional delivering 15.5 years of career success in Project/Program Management, Customer Service Delivery, PMO, B2B & B2C Customer Operations, Large Infrastructure Rollout in Telecom domain. I’ve mastered the administration of engaging with clients & top management for evolving strategic vision, driving change, building product/ services roadmap, infusing new ideas, implementing emerging technologies for the long run, and taking enterprise system performance & productivity to next level.My dexterity lies in supervising and leading program and project staff to oversee the impacts and interdependencies between programs and working to ensure initiatives meet the goals and objectives of the executive leadership team. Demonstrated excellence in managing end-to-end delivery / program / project planning & implementation from scope management, to activity sequencing, effort & cost estimation, pre-sales activities, risk analysis to quality management in line with the guidelines & norms.Over the time, I have proved my excellence in building high performance teams, implementing continuous improvement programs and partnering with multiple global stakeholders; set-up and rolled-out successful quality management in service environment, overachieved expectations and exceeded all set goals by enduring excellent customer relationships.• I’ve successfully delivered a high-quality customer experience, elevated customer satisfaction, while adhering to the SLAs & work processes• Outstanding at delivering solutions that remedy core business issues and position the organization to reach the next level of profitability through technology introduction

Prashant Kumar's Current Company Details
Tata Play Fiber

Tata Play Fiber

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General Manager Infrastructure Project Management - PMO and Fault Repair Head for Field Service Delivery at Tata Play Fiber
Prashant Kumar Work Experience Details
  • Tata Play Fiber
    General Manager
    Tata Play Fiber Mar 2018 - Present
    Delhi, India
  • Tata Play Fiber
    Senior Manager
    Tata Play Fiber Mar 2018 - Present
    Mumbai, Maharashtra, India
  • Tata Play Fiber
    Assistant General Manager
    Tata Play Fiber Mar 2018 - Apr 2024
    Gurugram, Haryana, India
    • Performing process Establishment, Finalization of Standard Operating Procedure, Implementation Planning of Telecom projects, FTTH Rollout for PAN India, New Data Centre deployment • Handling an additional responsibility of Fault Repair Head to front-lead service operations including KPIs, SLA Management, Volumes Management, Headcount & Forecasting• Setting-up the new process and manage all kind of projects• Preparing project presentations, project plan, preparation and present to top management in weekly business review• Conceptualizing various transformational process, strategy, business reengineering and leading to successful transitions and system integration• Making data points analysis for the senior management & CEO and the board members• Undertaking responsibilities of removing unnecessary procedures in processes; ensuring uniformity in the process understanding at the client’s and the organization’s end• Strategizing long-term business directions of the business to ensure maximum profitability in line with organizational objectives. • Defining and managing requirements, schedules, timelines and scope working with multiple business groups and planned project lifecycle deployment• Managing overall operations for executing projects involving scoping, design & architecture, resource mobilization, execution within cost & time parameters• Creating project baselines, monitoring & controlling projects with respect to cost, resource deployment, time overruns and quality compliance to ensure satisfactory execution of projects• Participating in project meetings for evaluating project progress and providing technical inputs• Describing PMO strategy and lead the design and implementation of a common project management methodology, standards and tools to drive and facilitate the successful delivery of projects • Leading the execution of a PMO governance, reporting and review framework to provide a holistic view of all organizational project activity
  • Bharti Airtel
    Head Of Projects (Key & Isp Business)- Kk Region
    Bharti Airtel Nov 2015 - Mar 2018
    Bangalore
    • Responsible for Team Management, Transformation, Transition, Escalation, Revenue Target achievement Planning and implementation of Telecom projects• managing and leading large and complex Enterprise/Government WAN/LAN/Security/Datacenter/IT Infrastructure Project Planning & Deployment• Accountable for Business and Capacity Planning, Responsible for the management of capacity demand assessments, including overall management of the Capacity Management Governance board, presenting requests and recommendations at CSO/CE level.• Managing deliveries with domestic & International carriers AT&T, Verizon, SingTel• Won Customer Centricity Award in Airtel 2016• Received Airtel Certified Project Professional Certification• Gained Best Project Manager Award in 2016 in Airtel
  • Niit Technologies
    Project Lead For Infrastructure Deployment
    Niit Technologies Jul 2010 - Nov 2015
    Ncr - National Capital Region, India
    • Successfully headed Infrastructure deployment for BSF Prahari Project, West Bengal; CCTNS Jharkhand Project & CCTNS Odisha Project• Accomplished Active & Passive Infrastructure deployment for more than 2500+ sites, Project Management, Team Management, Vendor Management, Stack holder Management, Communication channel management, Project Planning & scheduling, Cost management, Identification of Risk and their mitigation plan• Deployed Infrastructure 2500+ Sites• Implemented Infrastructure of CCTNS Wide Area Network over more than 2300+ Locations starting from site survey till final commissioning• Managed a team of 100+ professional for implementation of Active & Passive infrastructure• Monitored installation, configuration and maintenance 5000+ Windows 7 Professional nodes across police stations/higher offices across the state of Odisha and also 2000+ online & offline printers and other hardware’s• Conducted Change Management Programs for Govt. Officials• Attained Employee of the Year 2014
  • Wipro Bpo
    Senior Associate
    Wipro Bpo Feb 2009 - Jun 2010
    New Delhi, Delhi, India
    Project Details:HP Process:-Wipro have a HP Support process under which Wipro is giving the support of HP network equipment’s. Troubleshooting of Network equipment’s with the end user. Providing support for the hardware and software installations of N/W units. Also providing the support to the end users for HP Desktops, Laptops & Printers.

Prashant Kumar Skills

It Service Management Solution Architecture Project Governance Domain Names Requirements Analysis Network Engineering Systems Engineering Infrastructure Management Routers Firewalls Data Center Servers

Prashant Kumar Education Details

Frequently Asked Questions about Prashant Kumar

What company does Prashant Kumar work for?

Prashant Kumar works for Tata Play Fiber

What is Prashant Kumar's role at the current company?

Prashant Kumar's current role is General Manager Infrastructure Project Management - PMO and Fault Repair Head for Field Service Delivery at Tata Play Fiber.

What is Prashant Kumar's email address?

Prashant Kumar's email address is pr****@****ail.com

What schools did Prashant Kumar attend?

Prashant Kumar attended U.p.t.u., Meerut, Indira Gandhi National Open University.

What skills is Prashant Kumar known for?

Prashant Kumar has skills like It Service Management, Solution Architecture, Project Governance, Domain Names, Requirements Analysis, Network Engineering, Systems Engineering, Infrastructure Management, Routers, Firewalls, Data Center, Servers.

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