1)Configure and administer IBM Sterling Order Management 9.5 version for the Order fulfillment of web and Call Center based orders.2)Troubleshoot the order flow issues depending upon the business model and analyze the outbound and inbound queues and webservices used by IBM Sterling Order Management.3)Analyze the application server, integration and agent server logs for figuring out the issues and do an RCA ( root cause analysis) to report to Upper Management4)Ensure the Sterling Application, Call Center Application has 100% availability and minimize the downtime as much as possible. Open Jira’s as and when necessary to report a product bug or code related issues.5)Analyze the input and template XML’s to resolve issues in production environment.6)Maintaining and Managing Rundeck for repetitive jobs. 7)Troubleshoot the issues related to different API’s8)Use Monitoring APM tools like Dynatrace and Solarwinds.