- Custodian of the Asset Management System for Yarra Trams- Responsible for ISO 55001 certification for Yarra Trams- Provide specialist services in strategy development, maintenance plans, and ongoing training and support in the implementation of contemporary asset management practices

- Acting duties for Head of Asset Management- Liaison between Yarra Trams and Department of Transport and Planning for asset management related contractual obligations- Leadership and team support

The ‘face of ICT’ for business partnerships and innovation. I lead the development of the ICT Portfolio of initiatives that are critical in the digital transformation of Yarra Trams from a heavy paper-based and decentralised ICT to a modern and unified digital organisation across various stages of the value chain. My core areas of responsibility- Ideation, Concept and Solution Development- Project Planning, Delivery and Business Change- Strategic Portfolio Development and… Show more The ‘face of ICT’ for business partnerships and innovation. I lead the development of the ICT Portfolio of initiatives that are critical in the digital transformation of Yarra Trams from a heavy paper-based and decentralised ICT to a modern and unified digital organisation across various stages of the value chain. My core areas of responsibility- Ideation, Concept and Solution Development- Project Planning, Delivery and Business Change- Strategic Portfolio Development and PlanningI specialise in taking an idea from its very early stages and defining into a fully scoped project and programme. This includes building close partnerships with the business at all levels; bridging the lines of communication and working across with ICT – I translate non-technical to technical and vice versa!; negotiating business cases and making the case for change; commercial and contractual acumen to ensure the best value for money Show less

My core areas of responsibility - Build business relationships and showcase the value of business process efficiency through technology- Develop Business Cases for digital transformation- Deliver projects and business change- Establish IT Maturity Some of my key achievements in this role included:- Developing a business case and sourcing $1.5M in funding from the State Government to replace archaic passenger information technology and re-define vendor contract terms to… Show more My core areas of responsibility - Build business relationships and showcase the value of business process efficiency through technology- Develop Business Cases for digital transformation- Deliver projects and business change- Establish IT Maturity Some of my key achievements in this role included:- Developing a business case and sourcing $1.5M in funding from the State Government to replace archaic passenger information technology and re-define vendor contract terms to include clear Service Level Agreements (SLAs) that aligned with expected passenger service delivery expectations- Launched tramTRACKER suite of products into the market, including tramTRACKER Android and iPhone- Established the ICT Service Management Process (ITIL V3 Foundation Certified) and ICT Business Engagement Process which involved implementing systematic procedures for business engagement, requirements elicitation, solution development and project delivery Show less

In addition to developing the architecture and software for vehicle passenger information, I worked with the vendor and the business to establish customer requirements and technology feasibility to develop a viable product. This addressed the issue of customer dissatisfaction caused by a lack of on-board passenger information available on trams.● System Architecture and Design● Hardware Design● Microprocessors and digital interfaces● Embedded Software and Integration… Show more In addition to developing the architecture and software for vehicle passenger information, I worked with the vendor and the business to establish customer requirements and technology feasibility to develop a viable product. This addressed the issue of customer dissatisfaction caused by a lack of on-board passenger information available on trams.● System Architecture and Design● Hardware Design● Microprocessors and digital interfaces● Embedded Software and Integration Testing● Innovation● Leadership● Research and Development● Project management● Stakeholder engagement● Vendor engagement and management Show less

This role required me to provide advice, direction and support as the system architect and software developer for safety critical systems in the elevator industry, particularly in relation to emergency communications, phones and cars.● System Design● Innovation● Leadership● Research and Development● Software Development and Testing● Project management● Stakeholder engagement