Prashanth Prabhakar Email & Phone Number

United Kingdom

United Kingdom And India

Reponsible for spearheading the integration space across customer enterprise in cloudWorking with various business stakeholders in enabling integrations across cloud SaaS systems using Boomi MCS across various LOBs- Insurance Pricing platform with PAS systems- Reinsurnace life cycle management - FNOLs integration with Claim CentreSpearheaded the Integration solutions for one of the most respected institutes/business in the world - OUP- ERP Transformation required ref intergations to significant number of SaaS & on-prem systems- Helped in tranforming legacy B2B systems to more agile, market driven cloud B2B solution, and successfully transistioned to business as usualWorked with various UK Enery participants part of UK Balancing & Settlement agent ELEXON in various change initiatives- Balancing Mechnism Rpeorting Systems- Led Cognizant's partnership with Microstrategy on PQQ, RFP on industry wide initiative on reforming BMRA- Spearheaded the overall PQQ, RFP for UK Governement initiative 'Contract for Difference'I strive on•Customer Success Management: Advocating for customer experience, building, and maintaining strong relationships, and ensuring customer satisfaction.•Cloud Services Delivery: Expertise in managing cloud services, ensuring service delivery aligns with customer business goals, and providing real-time management of enterprise accounts.•Project and Program Management: Skilled in project scoping, planning, resource and budget management, and execution using Agile, Kanban, and traditional methodologies.•Technical Expertise: In-depth knowledge of integration technologies (webMethods, Camel, IBM B2B, Mulesoft) and cloud platforms (Azure, AWS, Google Cloud).• Communication and Collaboration: Excellent communication skills with the ability to work well under pressure, establish strong customer relationships, and influence cross-functional teams.

Bangalore, India

• Lead a team of 5 in the Siebel configuration and integration with Poetic, SAP on Windows platform.• Guide the team in analysing the requirements in the requirements analysis phase, constant interact with BAs in clarifying the requirements before and during development phase.• Provide guidance to the testing team during the design of Software System Test Plan and Test scripts.• Arrange, and chair the weekly onsite/offshore progress status meeting and report the daily status dashboard.• Coordinate with the users in India, EMEA and Asia pacific in User Acceptance Testing before deployment of Siebel Callcenter integrated with SAP, eChannel, eCustomer and other applications• Led the Disaster Recovery functional testing including scope definition, test scripts, execution and completion reports involving teams in US, and EMEA.

Bangalore, India

• One of the key technical associates responsible in transitioning the knowledge of QA services from Siebel Corporation to Symphony Services. The outsourced deal was based on B-O-T setup• Prashanth with his techno-functional expertise (areas include - Installation and Management of Siebel clients, tools, Search, Reports, Load Balancing, Security) provided technical guidance to various internal and external technical groups supporting various Siebel functional applications.• He was awarded the prestigious ‘Outstanding Individual Contribution award’ for the year 2003-2004 from Siebel Systems for outstanding services to the Siebel account.

Masters In Itmoc, Information Technology, Management And Organisational Behavior

Be, Chemical